Caliber - Suffolk - North

4.8 (1,099reviews)
97%
5637 Shoulders Hill Rd,  Suffolk,  VA  23435

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,099)

My Experience

Getting into a car accident is never on the agenda. It is an inconvenience and causes a whole lot of added stuff to what is already a busy life. But me and my wife can say without a doubt Calibar Collision helps greatly to elevate that. From the first day we came through the doors and being greated by the friendly receptionist. She walked us through the beginning steps and then handed us off to Zoey Le who worked diligently to keep us informed on which stage the car was in, how much it was going cost while being open and patience to answer any questions. And the car looks great! The staff who worked on the car did a great job. It doesnt even look like the car was in a accident. Caliber Collision staff gets an A+ from us. We will be recommending everyone get their car repaired at Caliber Collision!

Likely to Recommend

Repair Quality

Totally satisfied on the work and the customer service. Will return again if needed.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

They did a great job on my repairs. Went above and beyond.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Jacquie from Caliber Collision was truly amazing and made my transition as smooth as possible. From the time i dropped my car off to the time i picked my car up Jacquie was extremely professional, answered any questions i had, communicated very well, and kept me updated through out the entire process. i would recommend and ask for her any time.

Likely to Recommend

Repair Quality

Very good job on my car. Kept it longer than I wanted but great results

Customer Service

Texted me often to let me know what was going on. I like that

My Experience

My Experience

Caliber Collision on Shoulders Hill Road are the very best in customer service and customer satisfaction. The staff was thoughtful and nice. Zoey kept me updated me on every aspect of my car repair process, she was great. I was bery pleased with my experience with Caliber

Likely to Recommend

Repair Quality

My car looks great

Customer Service

The staff at Caliber was genuine and kind.

My Experience

They were amazing from drop off to pick up. Couldn’t recommend then more!!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Shop close to my, Justin and Crystal very easy to talk with. Justin did the turn around in replacing my running boards a day sooner. I'm very pleased with the work.

My Experience

They all did a fantastic job and finished well before the estimated completion date. I am very thankful to have the vehicle back.

Likely to Recommend

Repair Quality

Amazing staff, got the vehicle in quick. The estimate was given quickly and communicated. The vehicle was completed ahead of schedule by a significant margin. The repair was great work and I would highly recommend.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Amazing employees. Great communication and just an all around stress free experience

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

I was greeted when I entered the establishment with professionalism and care. My advisor Zoey kept me informed of the progress of my repair during the repair. When I arrived to pickup my vehicle I was thoroughly pleased with the repair and to see that it was completely clean like new. Caliper went the extra mile and it was a great experience. Could not have done better.

Likely to Recommend

Repair Quality

Customer Service