Caliber - Suffolk - North
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 1.0/5.0
Repair Quality - 1.5/5.0
Customer Service - 2.5/5.0
My Experience - 5.0/5.0 -
Communication about what parts were being worked on was super helpful, and the repair job was done flawlessly. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Justin Huffman was awesome! This is my second time using Caliber and both times have been exceptional customer service experiences!
My Experience - 5.0/5.0 -
You guys were great. You kept me posted every step of the way and I really appreciated it that. The repair looks great and car looked like brand new
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very courtesy, kept me well informed of where they were at throughout the whole process
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Kept me informed of status at all time during process!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I appreciate the time and absolute awesome service I experienced. I Westwood like to thank Zoey for keeping updated as the process went on. Thank you to everyone that was apart of the repair, the your professionalism.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I am extremely satisfied with the repair service your company provided. I was given a date the car would be completed and it was delivered on the date that was given. I was told I would be given progress updates as the repairs were performed and true to your employees word I was updated. Excellent service from all involved, special thanks to Zoey
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
From the moment I dropped my car off and from the moment I picked it up, I have never been more satisfied! The work was amazing and was done in a timely manner. Thank you for all the updates throughout the process. It kept my mind at ease! Thank you all!!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My car looks beautiful!! Thank you for the outstanding job
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I had a great experience with Caliber Collision. Zoey & Jenny were wonderful and kept me informed throughout the entire process. Also, the front desk staff provided excellent customer service from start to finish. The repairs were done beautifully, thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0 -
This I am so so on as I was referred by a friend and would like to keep it positive. Like I said I wanted to delay this survey until work and follow was completed.
Repair Quality - 3.5/5.0 -
Still waiting on work to be completed. Waiting on the current headlight, drivers door is rubbing when opening and closing and paint around replaced head lamp doesn’t look to be taped correctly so needs to be addressed.
Customer Service - 4.5/5.0 -
Customer service has been great but I don’t feel the timing has been great with follow up and replacement of aftermarket headlight being used in place of OEM we are now waiting on from Toyota.