Caliber - Suffolk - North
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Service advisor very professional and knowledgeable. $100 found in car by a Caliber employee and turned it over to give back to vehicle owner
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Professional, prompt and communications are excellent!
Customer Service - 5.0/5.0 -
Experienced,polite
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
No negative comment. I'm satisfied with the outcome of the work performed.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent job to Ms Jackie and the entire team!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0 -
Again if.they had parts in hand i assume it would've been completed much earlier.
Repair Quality - 4.5/5.0 -
Zoey is great
Customer Service - 5.0/5.0 -
Great
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent customer service provided by Jacquie. She keep us updated on the progress of repairs to our vehicle and when it would be finished. She was very helpful, friendly, and informative when we brought our vehicle in for the estimate, when we dropped it off, and when we picked it up. She made a difficult experience (the accident with our vehicle) less stressful. Jacquie was great and a definite asset for Calibre. The repairs to our vehicle took less time than estimated and look great. We can make a better assessment of the repairs as time goes by and we see how they hold up. Thank you Calibre for making the collision repair process as easy and pleasant as it can be!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was very nervous about having to have my car repaired after someone hit it in a parking lot as I’ve never had that happen before. Jackie and her team at Caliber Collision were amazing! They kept in touch with me via text, keeping me apprised of how progress was going. If I’m ever in need of collision repair again I will definitely use Caliber. I will also tell anyone that will listen. Who needs collision repair to use Caliber. They blew me away with their communication, service and perfect completion of the job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
The staff was always kind and courteous, however communication began to break down and my vehicle completion time was deferred several times a week, more often times without communication. The vehicle was at the shop for 42 days (27 working days). Despite all of this, I would service my vehicle here again based on the friendliness of the staff and quality of the repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Our glass sunroof needed replacing. Finding that glass for a 14 year old car was extraordinarily difficult, but Caliber did find the only one available in the U.S. Then their flawless work finished the job. Thanks Caliber. Well done.