Caliber - Suffolk - North
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
100% would and already have.
Repair Quality - 5.0/5.0 -
Excellent service
Customer Service - 5.0/5.0 -
Very kind and professional.
Returned Clean
My Experience - 5.0/5.0 -
All of the staff I dealt with was very professional and courteous. Zoey Le kept me informed of the progress of the repair and my car was ready when I had requested it to be ready. Great experience!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service and the repairs looked great. I will definitely use you all again if I need body work.
Customer Service - 5.0/5.0 -
Everyone I encountered was very friendly and professional.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The text message updates were very helpful in keeping up with the progress of my vehicle.
My Experience - 5.0/5.0 -
Everyone was professional and pleasant. Excellent customer service. Thank you for taking your time in preparing the damage. I'm impressed. 👏 Dr. Rhonda L Ravenell
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great job
Likely to Recommend - 5.0/5.0 -
They do good work
Repair Quality - 5.0/5.0 -
I feel they did a good job in repairing my truck. The communication was top notch in keeping me informed.
Customer Service - 5.0/5.0 -
Top notch communication
Returned Clean
My Experience - 5.0/5.0 -
Great work and customer service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Super friendly staff and communicated during the whole process!
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Jacquie was professional, kind, and friendly. All interactions at Caliber in North Suffolk were great.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Repairs were great, but we were told 5 different completion dates.
Customer Service - 4.5/5.0 -
Jackie was wonderful to work with and I appreciated her attention to detail, but perhaps completion date promises need to be managed better.
Likely to Recommend - 5.0/5.0 -
I would tell everyone who needs body work to come here.
Repair Quality - 5.0/5.0 -
I haven't been in a car wreck in over 20 years. And that experience 20 years ago was horrible. So I expected the same from this wreck but was pleasantly surprised that caliber was so friendly, so easy to deal with, the communication was amazing and the workmanship was top-notch. I got to speak directly to the owner and the owner handed over my car after the repair. I'm very impressed. And if I'm ever to get in a car wreck again I definitely want caliber to fix my car. They also handled all of the repair communication with the insurance for me. The process could not have been easier.
Customer Service - 5.0/5.0 -
These are the most friendly people I've ever worked with for car repairs. They're communication was impeccable.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The work that was done to my 2021 Equinox was great and I wanna thank Zoey for assisting me and making sure that my car was good.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Jaqueline was a great advisor and very helpful throughout the process. However, the front desk representative I worked with when signing my paperwork at pickup was not friendly. When I dropped off my vehicle, I interacted with a different representative who was pleasant and polite. Additionally, I requested that my headlight be checked, as it was not working. I was informed that the bulb had been replaced, but the issue remained. I then took my vehicle to Dillinger, where I was told the bulb had not been replaced. They replaced it free of charge, and it is now working properly. I would simply advise ensuring that customers are accurately informed about the services performed on their vehicles. I also had them check my 4 month old battery (I was told my card was jumped while in bay with Caliber), my battery was perfectly fine. Thank you.