Caliber - Summerville - West

4.8 (162reviews)
97%
1642 Central Ave,  Summerville,  SC  29483

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (162)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Work was completed in a timely fashion

Customer Service

Work was completed in a timely fashion

My Experience

Likely to Recommend

Repair Quality

Michelle was very professional, friendly, knowledgeable and kept me updated during the entire process. The repair work looks great. I will have no problem recommending Caliber Precision in Knightsville to anyone who needs body work.

Customer Service

Michelle was great!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Michelle’s communication was awesome. She updated me frequently at every phase of the repair. They also helped me acquire a rental seamlessly. It came to me and I dropped it off when I wouldn’t have even known that was an option without them telling me. The car came out flawless. I would absolutely come back to caliber for any body work especially if Michelle is still leading the communication.

Likely to Recommend

Repair Quality

Very accommodating and pleasant to work with.

Customer Service

Returned Clean

Likely to Recommend

I would be particular on the actual location of the shop as some have very bad reviews and some reviews are very alarming.

Repair Quality

I am very satisfied with the experience I had with this particular location.

Customer Service

Kayla was extremely helpful in explaining the process and helped with progressing through the entire process from start to finish.

Returned Clean

My Experience

My Experience

Excellent work and great communication

Likely to Recommend

Repair Quality

Customer Service

I liked the professionalism and how quick things were done! Keep up the good work!

Likely to Recommend

Would not trust Caliber Collision to work on another vehicle.

Repair Quality

Staff is friendly but the quality of the work is poor. Low quality repair & painting. Buffing compound not removed. Not all damage was repaired. Windshield had tinted strip prior to replacement. I was told my vehicle would be as it was prior to damage. The tinted strip was not done and now I have to pay out of pocket to have it done when it was supposed to be replaced with windshield.

Customer Service

Staff was friendly

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Very satisfied with the results of my car work, knowledgeable and friendly staff as well. Kept me posted throughout the process!

My Experience

The staff at Caliber Collision are courteous, friendly and professional. The repairs to my truck were flawless and looks like no damage ever occurred. Thank you!

My Experience

The employees were amazing! They were able to replace and paint my bumper in less than a week. It was a very smooth process and everyone was very kind! They also cleaned the outside and inside of my vehicle which helped me out a lot as a pregnant mother of 2 toddlers! Thanks again!

Likely to Recommend

Repair Quality

They worked very fast to replace and repaint my bumper! They also answered all of my questions swiftly and we're very kind. I was updated each day about the progress of my vehicle. If I have to get my car cosmetically repaired again, I would come back to this location 1000%

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Excellent customer service even at a very stressful point

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I was not completely satisfied because the runs were not repaired but spray painted. There is chrome paint visible on car. In addition, the damage was not fixed above the rim where my vehicle was hit.

Likely to Recommend

Repair Quality

They were fantastic, patient and phenomenal with their handling of our vehicle. The experience was great.

Customer Service

Customer service was amazing

Returned Clean