Caliber - Summerville - West

4.8 (165reviews)
97%
1642 Central Ave,  Summerville,  SC  29483

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (165)

My Experience

Starting with you guys customer service Mitchell and the crew kept me informed and the work was flawless thank you all so much

Likely to Recommend

Everytime

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Customer Service

Returned Clean

My Experience

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Returned Clean

My Experience

The tram did an amazing job!!! Outstanding work. Im very satisfied & would recommend many others to you guys

My Experience

ABSOLUTELY LOVED MY EXPERIENCE! Fast and efficient! My car looks brand new! Working with Michelle and Tammy also made my experience even better! 10/10!

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Customer Service

Returned Clean

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Customer Service

Returned Clean

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Repair Quality

New parts made the car look as good as fresh paint and unblemished panels will do. Poor communication leading to a repair being done to fix cosmetic damage resulting in mechanical damage being ignored and an insurance payout being used where it could’ve been used to repair drivability issues would’ve been nicer. Also, a vital component to my car’s cooling system was removed, no mention that it was taken out. So now I have to buy a new air dam. Car was washed, waxed and detailed inside and out though

Customer Service

Respectful personnel. Poor communication and seemed more interested in ensuring the work was done at their shop instead of what would’ve benefited me the most.

Returned Clean

My Experience

It still has a very large dent they just painted over it.

My Experience

It looks all brand new . Very thankful, he’s sitting high again from when I first bought him :) . Thank you for taking your time with him and even getting OEM parts for him.

My Experience

The staff was very courteous and helpful, very knowledgeable 10/10

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Repair Quality

Very professional, courtesy great customer service

Customer Service

Returned Clean

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Repair Quality

Great service and Really impressive workmanship

Customer Service

Returned Clean

My Experience

Michelle and everyone else were really nice and professional. I was kept informed of the progress and my car was fixed a week ahead of schedule

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Repair Quality

Customer Service

Everyone was really nice and helpful

Returned Clean

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Repair Quality

They were excellent and communicated very well. The truck looks great and the was and interior cleaning was a surprise. I highly recommend them.

Customer Service

Returned Clean

My Experience

Everyone at the front desk and Michelle was very pleasant

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Repair Quality

Customer Service

The lady at the front desk was very friendly and so was Michelle

Returned Clean

My Experience

First the connivence and distance from my home was the best. Michelle was great in keeping me updated about the progress. Even got my truck back ahead of schedule. That was awesome!

Likely to Recommend

Repair Quality

Michelle and the crew were fabulous. I got my truck back ahead of time. Caliber Collision has convenient locations. The new one on Central was only minutes away from my home. I was well pleased.

Customer Service

Returned Clean

My Experience

Communication was the best. Michelle kept me informed every step of the way. The car looks wonderful. I have never had such wonderful service for a car repair. And they even brought the car to my home.

Likely to Recommend

They did a wonderful job, no excuses, no hassles, no promises that could not be kept.

Repair Quality

The best experience that resulted from a bad experience.

Customer Service

Wonderful, I was kept abreast of everything happening. Michelle is super sweet and knowledgable. They even brought the car to me as I am ot supposed to drive right now. The car looks beautiful. It is like new or better.

Returned Clean

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Returned Clean

My Experience

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My Experience

Good communication, great results

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Returned Clean

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Repair Quality

Michelle was great to work with and got my repairs done ahead of schedule

Customer Service

Returned Clean