Caliber - Sunnyvale East

4.8 (3,072reviews)
95%
904 East Arques Avenue,  Sunnyvale,  CA  94085

In operation 29 years, 12 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,072)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its exceptional repair quality, with many noting their vehicles looked brand new after service. The professional and courteous customer service team received high marks for keeping clients informed throughout the repair process via calls, texts, and emails. Timeliness was frequently highlighted, with several repairs completed ahead of schedule. Customers also appreciated the complimentary vehicle cleaning upon return. Areas noted directly by customers for improvement include more meaningful status update communications rather than generic emails, occasional repair delays, and isolated quality concerns such as paint overspray, scratches, and unresolved mechanical issues post-repair.

My Experience

Drop off was smooth, car looks great post repair - it even looks like you all detailed it which is great. Status updates, both text and voice, were also much appreciated

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Returned Clean

My Experience

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My Experience

Thank you!

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My Experience

Great service!

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Returned Clean

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Everything seems good except the delay by a few days. Thank you

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My Experience

My Experience

Great experience with this repair shop! The staff was professional, honest, and helpful.

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Returned Clean

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I guess delay was a genuine reason

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I would have given 10. But they delayed by 10 days. Reason provide painter called emergency and they have to find alternatives.

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There is also a dent on the door which did not get addressed (not by me, either).

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Love the people that work there, and the nice detail job they do on the vehicle before returning it to you.

My Experience

Really great working with them, I appreciated being able to return the rental car to the caliber collision branch.

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My Experience

Monica was amazing every step of the way. She was able to walk me through the entire process and allowed me to ask any questions I needed (even if it was repetitive or silly). I really appreciate the detail she put into examining my car and made sure I was at ease. I also would like to give the front desk worker a shout out as she was also extremely helpful throughout the process!

My Experience

Grrate work job well done

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