Caliber - Sunnyvale
In operation 29 years, 12 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Service Quality
My Experience - 5.0/5.0 -
Channel was awesome. She took care of my car repair and the results was beyond my expectations.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0 -
So far so good
Customer Service - 2.5/5.0 -
So much confusion and miscommunication from when I dropped off my car to when they actually started working on it. I took them a long time (4 days) to do an estimate and in that time I did not hear from anyone at CC.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Very good overall, not 100% perfection but very good.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Exception of small parking space, i would like to give 10 out of 10 to everyone. Thank you so much.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.5/5.0
My Experience - 5.0/5.0 -
Virtual estimate was rather unrealistic, but once I stopped by in-person I got a much more reasonable number and the actual repair took only a couple hours.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Impressed with work and service
Repair Quality - 5.0/5.0 -
My advisor Chanel was professional efficient and provide with great customer care
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Excellent service
Repair Quality - 5.0/5.0 -
Repair work looked well done and the car was cleaned.
Customer Service - 5.0/5.0 -
Customer service worked with us as we switched from using insurance to self pay
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
The bumper caps are missing, and the car came back full of ants. They're crawling all over my freshly washed car seat and even onto our toddler's skin. I can't really blame the body shop for the ants, but it's still incredibly frustrating. Instead of having one less thing to worry about after the repair, I ended up with another headache to deal with.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Caliber Collison was very efficient, friendly and professional! My car was ready as promised.
Customer Service - 5.0/5.0 -
EVERYONE was wonderful, caring and friendly and professional. It's refreshing doing business with people who appear to like doing their job. Always greeted with a hello and a smile.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Very pleased with my experience! Caliber collision was helpful at every step of the way, and very communicative also. Thank you for excellent service!