Caliber - Syracuse - West Genesee
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Service Quality
My Experience - 5.0/5.0 -
I had the best experience with my vehicle repairs.Caliber Collison was very professional and got my repairs done very prompt. They provide a text service that keeps you abreast of every step that is happening as your vehicle repairs are actively happening. I was very impressed and the work was even finalized a day before the expected date of return. The damage to my vehicle looks like nothing ever happened to it as they did a nice job repairing it. Overall I am very satisfied with the service. Thank you !
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
This is the second time I requested support and they have been very kind and professional throughout the process.
Customer Service - 5.0/5.0
My Experience - 4.5/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
My brakes are grinding and they said they couldn’t do anything about it because the insurance company waited too long to bring it to caliber collision.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were very friendly and my car looks great!!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great communication. Gave me prompt updates on my repair. Completed the work well ahead of schedule. Highly recommend them.
Likely to Recommend - 5.0/5.0 -
Best body repair service in the area
Repair Quality - 5.0/5.0 -
Responsive to all my questions.Kept me up to date with progress. Repair- particularly paint work- was excellent!
Customer Service - 5.0/5.0 -
Excellent communication. Very responsive and professional.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0 -
Good
Repair Quality - 4.5/5.0 -
Good service
Customer Service - 4.5/5.0 -
Good service
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
quick fix for my camry window and cleaned the glass out of the interior of the car. highly recommend their service.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Bumper looked great when they got done. Not happy that my customized license plate bracket was broken and my license plate was dented in. They were not that way when I dropped the vehicle off..
My Experience - 5.0/5.0 -
Vehicle was handle with care, the cost was not expensive and you guys keep great communication. Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a fantastic job, and even detailed the interior which I was very happy about because most body shops these days do the bare minimum. But the people at Caliber went above & beyond to make sure my car looked like new.
Customer Service - 5.0/5.0 -
Everyone I spoke with was professional, friendly, and proficient
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Was most positive experience with a collision that I have ever experience. Very friendly and very willing to assist. Upon arrival, very welcoming.
My Experience - 5.0/5.0 -
value for the price paid, efficient, friendly, prompt and on time
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Caliber Collision was great!!!! I would recommend them to anyone!!
Customer Service - 5.0/5.0 -
Very nice and helpful