Caliber - Syracuse - West Genesee

4.8 (1,487reviews)
95%
1232 West Genesee Street,  Syracuse,  NY  13204

In operation 29 years, 5 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car
Volvo

Reviews (1,487)

Likely to Recommend

Repair Quality

Unexpected quick repair!

Customer Service

It was not easy to get set up for estimate and repair.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Repairs were done as promised and my car looks perfect.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I got nothing but compliments from friends and family. What a wonderful job you guys did so thank you so much and happy travels.

Likely to Recommend

Repair Quality

Excellent workmanship and professional

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Nate is a good manager

Repair Quality

Customer Service

I got notified too late on a Friday to get from my home to pick up the car.

My Experience

My car looks brand new. A few extras were worked on that weren’t even caused in the accident. Thank you.

Likely to Recommend

Repair Quality

Customer Service

They went above and beyond!

Likely to Recommend

Repair Quality

Excellent work, easy to work with, and a quick return of my vehicle.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Staff are pleasant and friendly.

Returned Clean

Likely to Recommend

100% would recommend

Repair Quality

Great repair, my car is better than it was before!

Customer Service

They had consistent easy communication with me throughout the entire process

Returned Clean

My Experience

The work is terrific, and Dave and Vicki were great.

Likely to Recommend

Repair Quality

Great job.

Customer Service

Vicki and Dave were great.

Returned Clean

My Experience

The car looks beautiful, like nothing ever happened to it. And that's what you want! And you even cleaned the inside! We are very impressed with your excellent service. :)

My Experience

Likely to Recommend

Repair Quality

Very pleased

Customer Service

My Experience

I was dealing with a difficult garage for my repairs prior to Caliber and everybody at CC has been very helpful, calming, reassuring and professional. Vicky on the phone made me feel like she was on my side and we’ve known each other for ever, and the repair team has been very efficient, courteous and helpful. The update texts were really nice as well. Thank you!

Likely to Recommend

Repair Quality

Everything was great! Communication was top tier the whole process

Customer Service

Returned Clean

My Experience

Super thankful! Scott did amazing on my car, and it was done so quickly! I have already recommended them to my dad for some paint repair he wants done!! Thanks so much! This will always be me first choice!

Likely to Recommend

Repair Quality

Scott did amazing , and got it done quick! Would highly recommend.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Scott was great with updates!

Customer Service

Returned Clean

My Experience

I was very happy with the repair they did a nice job I was very happy and satisfied