Caliber - Syracuse - West Genesee
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Daily updates provided via text to let me know exactly how the repairs were progressing coupled with the vehicle being repaired ahead of schedule in time for my busy weekend.
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were polite, answered all my questions and did a great job on my vehicle. Would recommend Caliber.
Customer Service - 5.0/5.0 -
They were polite, answered all my questions and did a great job on my vehicle. Would recommend Caliber.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
All of the staff were very kind and helpful. They made the process super easy. They updated me consistently which I really appreciated. Everything was super quick too. I went out of my way to leave a 5 star review on Google because I had such a great experience.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Repair was excellent, looks like new car!! Caliber is excellent shop, they told me when my vehicle would be ready and gave me updates. Was at a meeting and told one of the persons attending that if they ever needed car work done to go to Caliber. Thank you again to the tech that worked on my car
Likely to Recommend - 5.0/5.0 -
I’ve already mentioned to someone if they need repair work to go to Caliber
Repair Quality - 5.0/5.0 -
Completely satisfied w.Caliber. They gave me excellent service and kept me informed on the progress of my car’s repair
Customer Service - 5.0/5.0 -
Excellent customer service, asking me if I had any questions on the repair work
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 2.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Would recommend them to someone else
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I loved all the text updates. It was nice to be in the loop
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
this place is amazing and their timeframe for fixing or repairing your car is absolutely insane. I was so worried but when I was able to pick up my car, which is still running great I was very grateful so thank you.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very responsive , kept me engaged and informed with what was going on. Did great work and overall great experience. Thank you
My Experience - 5.0/5.0 -
Service was fast and efficient! Car looks like new and dealing with customer service was great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Pleasure doing business with Caliber Collodion. Great customer service, timely repairs and a job well done!
Customer Service - 5.0/5.0 -
It was a pleasure doing business with caliber. They have great customer service, timely repairs, and a job well done!
My Experience - 5.0/5.0 -
Great service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Car looks new again. Good communication