Caliber - Syracuse - West Genesee
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Great service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Car looks new again. Good communication
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The guys were great! They kept me informed every step of the way. The car looked as good as new when I got her back. A+!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service from friendly employees.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Amazing customer service and quick return. I didn’t expect the car to get cleaned inside and out, I appreciate that tremendously. Thank you so much!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The repairs were perfect and done in a timely manner. Dan Crim was very helpful!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
It's clear to see why you were recommended. Caliber does top-notch work.
Repair Quality - 5.0/5.0 -
I initially thought that the final price was steep, but I guess you get what you pay for: Caliber did a phenomenal job. My vehicle looks perfect, rides perfect! The color match on the paint is beautiful. I'm very very pleased with the work.
Customer Service - 5.0/5.0 -
From the receptionist to the rental to the pickup, everything was streamlined. Super customer service. You folks made a stressful situation easy. I'm very grateful.
Returned Clean
My Experience - 5.0/5.0 -
Scott, Nate, and *everybody* in the office were professional, kind, and a pleasure to do business with. I wish got everyone's names and could have baked some desserts for you all. I appreciate you guys taking care of my car and the time you put into fixing it. Caliber collision is always great; thank you guys!!
My Experience - 5.0/5.0 -
I liked the regular updates, text messages telling me the progress and expected completion date
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very Professional AND courteous and friendly. (Scott especially- he's my cousin so I gotta say that jk-lol) And I'm happy with all the communication with others there also! Thank You Guys!! Great job! And fast too!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
The service was exceptional, I was updated on the whole process of my car , I have no complaints you guys did great thanks again.