Caliber - Syracuse - West Genesee

4.8 (1,499reviews)
94%
1232 West Genesee Street,  Syracuse,  NY  13204

In operation 29 years, 5 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car
Volvo

Reviews (1,499)

My Experience

Excellent team. Great communication, fast service, great price. Very hard-working, honest, trustworthy. I’ll be back for all necessary services.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

My car ended up being "totaled" by the insurance company, but the interaction with Caliber was first rate from start to finish. VERY nice, informative & helpful people. Didn't get to use their actual services repairing my car.

Customer Service

As stated earlier, the interaction with Caliber was first rate from start to finish. VERY nice, informative & helpful people.

Returned Clean

My Experience

Thank you for a job well done, my truck looks nice!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Did an awesome job cleaning the inside of my car.

Repair Quality

Customer Service

A friend of ours says we might have left gasoline in his driveway. I keep forgetting to check our car .if we have a leak it's a small leak. My husband has been driving it and he keeps forgetting to check our driveway.

Returned Clean

My Experience

Very nice thorough job on repair. Ty very much. Mark

My Experience

There professional, vary informative with the progress on how the work was going vary nice people I will recommend you to my friends when ever they need anything done to there car.I thank you all

My Experience

Great communication, car was detailed inside and out. Stayed on schedule, as best they could

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I was very satisfied with their service and many updates. They even washed the outside and cleaned the inside of my car!

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

The repair was done in a timely manner. I appreciate the service!

My Experience

Excellent service from start to finish.

My Experience

They kept me up to date on the progress and arranged the rental vehicle for me.

Likely to Recommend

Repair Quality

They communicated with me daily and arranged the rental car for me

Customer Service

The people I dealt with were very nice and communicative

My Experience

This was truly a great experience.

My Experience

Car was fully repaired and car looked like new. It had been cleaned inside and out as well. Loved the text updates.

Likely to Recommend

My car was cleaned as well, nice surprise

Repair Quality

Car looks like new

Customer Service

Very response loved the texting updates

My Experience

Jami, Scott, and the entire staff were so kind and transparent throughout my entire process of getting my car repaired. It was completed in a timely manner and I was always given updates!

Likely to Recommend

Repair Quality

Great service, quick repair, excellent staff

Customer Service

Returned Clean

My Experience

Great job start to finish! Very professional!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The team at Caliber did a great job!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean