Caliber - Syracuse - West Genesee

4.8 (1,498reviews)
94%
1232 West Genesee Street,  Syracuse,  NY  13204

In operation 29 years, 5 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car
Volvo

Reviews (1,498)

Likely to Recommend

Repair Quality

The employees are extremely friendly and the body work they did on my car was terrific I would recommend them to anyone

Customer Service

Returned Clean

My Experience

Getting frequent text message alerts on my vehicle was very nice. Also getting a lifetime warranty was really interesting.

My Experience

Nate and Jaimy were fantastic from start to finish. They went above and beyond. I give them each a perfect 10!

Likely to Recommend

Repair Quality

Nate and Jaimy were both excellent to work with

Customer Service

Returned Clean

My Experience

Very nice people keeps you constantly updated on what's being done with your car

Likely to Recommend

Repair Quality

Employees are very polite and nice and respectful and keep you updated on all things going on with the costumers service

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Jessica and Nate were amazing! I will definitely recommend Caliber Collision. Thank you so much for taking good care of my baby aka my car.

My Experience

Car was ready two days before due date. Gave us very detailed updates for every step. Car looked great. Thank you

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

They even cleans out the inside of my car!! Everything was perfect from service to them getting finished with my car in a good time. I highly recommend

Customer Service

Likely to Recommend

Repair Quality

Great service and update to the repairs.

Customer Service

Returned Clean

My Experience

Thank you for the great work the vehicle look fantastic and your information and texts were very informative and very well received. Thank you

Likely to Recommend

You guys rock

Repair Quality

Came back for a minor adjustment on my fender and was take care of it right there on the spot. Thank you.

Customer Service

Texting me with the estimate when the job will be done amazing you guys rock. Thank you

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

I was wrll informed on repair delays and updates. Great job

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Excellent

Likely to Recommend

Yes definitely

Repair Quality

EXCELLENT

Customer Service

Very friendly and the work was EXCELLENT

My Experience

Very professional to deal with. Estimate for repair and timetable to fix the problem were both spot on. Nate was my agent. Would come back and recommend to others.

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Super communication and the repairs were handled quickly.

My Experience

The experience was excellent and my car was sparkling!!

Likely to Recommend

Repair Quality

Was an amazing job. Very satisfied with my repair!!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service