Caliber - Syracuse - West Genesee

My Experience - 5.0/5.0 -

We were well informed about our repair and had very courteous service. Thank you

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Nate always gave me daily updates on my car!

Likely to Recommend - 5.0/5.0 -

I literally just told my coworker who also hit a deer to go here

Repair Quality - 5.0/5.0 -

My car looks like it’s never been hit by a deer. You guys did a great job on the detail and paint!

Customer Service - 5.0/5.0 -

I love the daily updates, especially now during the Holidays.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

I wish we were asked about small repairs for additional job while at the shop!

My Experience - 5.0/5.0 -

Your team is excellent. Totally professional and customer service is top notch. And are car was finished day earlier then was estimated. I'm 100% recommending Caliber Collision to anyone I know who needed car body repair. My car looks brand new now. Thank you for all your hard work.

Likely to Recommend - 5.0/5.0 -

Great all around business.

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Fast and easy. Haslle free. Greatly appreciated. Nice job guys. Thank you.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Jamie and the staff couldn’t be more accommodating and easy to reach. My daughter’s a junior at SU and I live on Long Island. They constantly kept me updated, took my calls and answered any questions I had and finished the job when they originally said they’d have the car done. It looks beautiful and my daughter and I couldn’t be happier. I’d use them again and would highly recommend them to everyone I know.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

They were incredibly easy to reach and very accommodating

Customer Service - 5.0/5.0 -

So kind, respectful and helpful

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

My car looks like new! I was kept informed durning the complete repair job.

Customer Service - 5.0/5.0 -

The personal were all friendly and compedent.

My Experience - 5.0/5.0 -

Hello, I want to thank thee entire team over at caliber from Jamie to Scott, and frank and all thee others I did not get too meet I am grateful for your quality and quick fix on my vehicle I will only bring my vehicle too caliber for servi es going forward I strongly recommend this established too anyone who needs repairs, sincerely Keith

Likely to Recommend - 5.0/5.0 -

I'm only recommending caliber collision to anyone in need of repairs

Repair Quality - 5.0/5.0 -

The staff over at caliber were awesome they kept communication open, they were prompt in their repairs like thus place is awesome and I highly recommend them to anyone in need of repairs, great job guys over there at caliber.

Customer Service - 5.0/5.0 -

Jamie was great Scott also they assured my comfort level with they professionalism a d again I am totally pleased with their customer service.

Returned Clean

My Experience - 5.0/5.0 -

Everyone was very friendly and helpful. The repair on my vehicle looks great! Thank you Caliber Collusion!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Jamie and Nate went above and beyond. They provided exceptional customer service and support!!!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Nate and Jamie went above any beyond!! My car looks like new and it was done fast. I appreciate the service and support thanks guys !!

Customer Service - 5.0/5.0 -

Jamie’s customer service was out of this world she was so courteous and helpful. I would not recommend no other collision shop

My Experience - 5.0/5.0 -

The entire experience was smooth and professional from the initial inspection to the pick up of the vehicle. Nate was absolutely wonderful in explaining what repairs need to be completed and provided updates all along the way. This was hands down the best experience I’ve had with an auto repair shop. 5+ starts!!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

The team at Caliber Collision did a thorough and detailed job in repairing my vehicle. They were consistent with their communication and professionalism. I would highly recommend them to anyone in need of vehicle repairs.

Customer Service - 5.0/5.0 -

Jamie and Nate were wonderful to work with. They made the experience smooth and flawless.

My Experience - 5.0/5.0 -

I really appreciated being kept up-to-date with the progress of the repairs.

Likely to Recommend - 5.0/5.0 -

I already have referred someone.

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Very professional and honest; excellent service.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

I appreciated the text updates during our repair process. Jamie, Scott and Nate are friendly, knowledgeable and quick to respond to any questions. I will be recommending Caliber Collision on West Genesee Street to my friends and family.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Jamie, Scott and Nate at the West Genesee Street Caliber Collision shop are top-notch. They kept me informed at each phase of the repair and also answered my questions promptly.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Very nice service and employees you have.

Customer Service - 5.0/5.0