Caliber - Syracuse - West Genesee
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Wonderful people to work with our job was completed one week early thank you for the service that you have provided to us and our vehicle love working with you
My Experience - 5.0/5.0 -
Dent is now undetectable. Repair was completed in less than the estimated time. Car was detailed excellently.
My Experience - 5.0/5.0 -
Great job and the cleaning of the exterior and interior was a wonderful surprise! You have all my up coming repairs! Thanks
Likely to Recommend - 5.0/5.0 -
Already did multiple times throughout the process. The best experience ever related to cars!
Repair Quality - 5.0/5.0 -
Very communicative, reassuring, and helpful.
Customer Service - 5.0/5.0 -
Fantastic, so helpful and took a lot of stress off the customer's shouldets.
Returned Clean
My Experience - 5.0/5.0 -
Check in with Jami was pleasant, and she definitely shows she cares and is efficient at her job. The front receipt staff also was kind and helpful. Also the collision specialist. Made sure my car repair was done well, and cleaned and detailed my car too! Thanks so much!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were welcoming on the phone, in person and got my repair done on time with no delays! Seamless service.
Customer Service - 5.0/5.0 -
Did a good job
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I have brought my car to this business on two separate occasions. The service is professional and I was updated on a regular basis on the progress and status of my vehicle. I was impressed by everyone’s kindness and competence from the time I originally called to see if you could help me to when I picked up the vehicle. I will recommend this business to anyone I know looking for this type of service. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I love everything, including the customer service. Thank you guys so much !
My Experience - 5.0/5.0 -
Right from the start they were very courteous and helpful with any questions that I had. Kept me up to date on the progress of my vehicle. Even when I picked up my vehicle they demonstrated the same helpful and professional manor. My vehicle was returned, not only repaired but well cleaned and sparkling. The dealer didn't even deliver it looking that good. My appreciation to Nate and the rest of the crew there.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very courteous and friendly, answered any questions that I had. Kept me up to date on progress. Repairs look fantastic and overall condition of vehicle upon return was amazing, better than when dealer delivered it new!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The Best people to fix your car. Got my baby back. Thanks
Likely to Recommend - 5.0/5.0 -
The Best
Repair Quality - 5.0/5.0 -
The Best
Customer Service - 5.0/5.0 -
The Best
Returned Clean
Likely to Recommend - 5.0/5.0 -
#1 spot in CNY
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I was very pleased with every aspect of my recent car repair service. The staff was very pleasant and helpful. The repairs were completed promptly and the completed work excellent. All in all this was a positive experience to what could have been a stressful situation.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Jamie, Scott and Madison kept in close contact with me about the repairs and at no point did I feel uniformed about the entire repair process of my vehicle. They went the extra mile to make sure I was constantly updated about my repair! My vehicle came back looking good as new. I highly recommend Caliber Collision for all of your repair needs!
Customer Service - 5.0/5.0 -
Jamie, Scott and Madison kept in close contact with me about the repairs and at no point did I feel uniformed about the entire repair process of my vehicle. They went the extra mile to make sure I was constantly updated about my repair! My vehicle came back looking good as new. I highly recommend Caliber Collision for all of your repair needs!
Returned Clean
My Experience - 5.0/5.0 -
This is my first experience with them and their service is simply great. They took well care of the vehicle and kept me up to date with the progress. In fact, they did a detailed interior cleaning which we didn't expect at all. Overall it's an awesome experience with them. Thanks Scott for all your assistance and patiently handling my questions, appreciate it!!..
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Wonderful service and very kind people!