Caliber - Thousand Oaks

4.9 (5,575reviews)
99%
3169 Los Feliz Drive,  Thousand Oaks,  CA  91362

In operation 29 years, 11 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Audi
Ford
I-Car
Jaguar
Land Rover
Mercedes-Benz Elite

Reviews (5,575)

Likely to Recommend

Repair Quality

Shout out to Fernando and Trent! My car looks good as new. That’s so much for the fast service and quality work.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Again, I’m so impressed by your well-organized service with excellent attitude and work! Sorry that I was too busy to get back to you in time. Have a nice day!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Easy process, great integration with insurance. Many things within the bumper were repaired after initial estimate (as I knew). Very happy...

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

I would recommend caliber in Thousand Oaks to anybody that I know!! I forgot to add that I left my phone there and the young girl at the front desk helped me get a password that I needed for Go Daddy more than once. She was beyond professional and very friendly and nice.!!!

Repair Quality

The service was beyond excellent. Every employee was extremely helpful and friendly. It's very old-fashioned. The way things used to be. Hopefully I won't need bodywork again, but if I do, I will always go to caliber.!!!

Customer Service

My Experience

Not only does the car look great but the the speedy snd quality service was amazing.

Likely to Recommend

Repair Quality

This business was very prompt and did great work on my car. Also they very courteous, professional and efficient, everything went so smoothly.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

the very best

Customer Service

Ken !

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Good services

My Experience

I had an excellent experience with Caliber Collision in Thousand Oaks. The entire process was smooth, organized, and stress-free from start to finish. Fernando was exceptional. He kept me informed throughout the repair, explained everything clearly, and made what could have been a frustrating situation feel easy and manageable. His professionalism and attention to detail really stood out. The quality of the work was outstanding and my car looked like new when I got it back. I truly appreciated the level of care and communication.

My Experience

Great service.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The staff were very kind to me and were extremely efficient in getting things done. The car looked like nothing had ever happened . It was spotless when it was returned to me. They made the whole experience a positive one.

Likely to Recommend

Repair Quality

I had a great experience getting my car. Repaired at Caliber. The staff is pleasant and knowledgeable. The car was taken in quickly and they worked seamlessly with my insurance company. I had it back in a few days and it looks like new. I am very thankful!

Customer Service

Excellent

My Experience

The fast response after the accident was great. I really appreciated the text updates. I was never concerned with the status of my car’s repairs. And the delivery of the finished car was too notch service!

Likely to Recommend

This is the second car repaired by caliber…after my car was hit, I chose to return when it was listed as on option by Allstate.

Repair Quality

I really love the text communications. The work was completed quickly…much faster than I expected. I was kept updated via text. The best was having the car delivered to my home and when done.

Customer Service

Again, the text messages were great. When I did speak on the phone, everyone was helpful and professional.

My Experience

As far as I can tell, the repair work has restored the car to better condition than it was before the accident. I am very happy with the results. I hope not to need Caliber’s service again, but if I do, I will be sure to use them again.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Excelente trabajo Muy buen servicio y atención

Likely to Recommend

Repair Quality

Customer Service

My Experience

Fernando took good care of us.

Likely to Recommend

Repair Quality

The repair estimate on the app was accurate and helpful. Car looks good and everything is working again.

Customer Service

Returned Clean

My Experience

The repair was of high quality & completed in very timely manner.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Fernando was the best! It’s not ever fun to have to repair damage to your car, but he made it as painless as it possibly could be. You guys were quick and the car looks great. thanks!