Caliber - Thousand Oaks
In operation 29 years, 11 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Trent went above and beyond to make sure my car’s molding was finally fixed correctly. Even though the repair was delayed, he personally drove my car home to me. I really appreciated his professionalism, persistence, and thoughtful customer service. Thank you, Trent!
Likely to Recommend - 5.0/5.0 -
Yup!
Repair Quality - 5.0/5.0 -
Wonderful service and Chris my advisor was great - kind, responsive, kept me updated.
Customer Service - 5.0/5.0 -
Wonderful service and Chris my advisor was great - kind, responsive, kept me updated.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Fast repair and car came back clean.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service and work. Thank you
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Problem caused by the mishap was not fixed.
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Their priority is to save the insurance company money by diagnosing the problem as "unrelated" to the mishap. I was left to pay the $1000 deductible which was part of the total bill that included a $342 "miscellaneous" charge even though my car's issue was left unresolved.
Customer Service - 0.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Mr. Diaz was professional and straight forward. I felt like I was included with many text notifications as progress was being completed. Overall very satisfied.
My Experience - 5.0/5.0 -
Amazing job. Thank you!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Very satisfied
Repair Quality - 5.0/5.0 -
Excellent
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great service and everyone was so nice!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was very satisfied that Fernando kept me informed on my car pretty much daily. He was honest with me when car was not complete and gave me valid reasons. I always felt he was doing his best and as it turned out my car was absolutely perfect when I picked it up.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great communication throughout, excellent customer service from Kenny!