Caliber - Tigard
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Good communication throughout the process, timely repairs, no surprises, and the car was spotless upon return. Also, the staff takes all COVID related process and protocol seriously. Entire staff was a pleasure to work with. In addition, the integration with Allstate was seamless.
My Experience - 5.0/5.0 -
It was a quick and smooth experience. Everything that was promised was done and my car looks great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
The body lines were not as sharp as the other side of the car. Body work was not complete. We left our car there to be re-done
My Experience - 5.0/5.0 -
Ben was extremely friendly, professional and made sure I was updated daily. He even took time during delivery of our repaired auto to clean window, R. Side bumper and remove an old sticker from rear side glass. We were very impressed.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.5/5.0
My Experience - 5.0/5.0 -
Very friendly staff and quality work
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
It was great that I received a text almost every day on the progress of the repairs. All the repairs are excellent and were completed in a timely fashion.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
The work seems to be exceptional. I still don’t know how they fixed the damage without replacing the entire panel. My one complaint is receiving a text from an employee saying my truck was going back to be washed and would be ready to pick up at 5:30. I got there at 5:20 and then proceeded to wait for an hour. There was some seriously poor planning as there were multiple people waiting for their vehicles, and the waiting room only has 4 chairs to follow social distancing guidelines. We ended up waiting outside for the majority of the time in the exceptional heat of the day until it was ready to go.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0 -
I’m rating a 10 because after having to wait for an hour after I was told my truck would be ready the GM of the shop refunded half of my deductible.
My Experience - 5.0/5.0 -
As always a good experience. Good work & friendly people.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They do a great job
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Kept up to date by the estimated, Ben
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
The communication was outstanding, and your team went above and beyond to get me back on the road as soon as possible. I am grateful for the genuine care I experienced.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Awesome work!!
Customer Service - 5.0/5.0 -
Awesome communication!!
My Experience - 5.0/5.0 -
Josh was excellent about communicating about timelines and what was happening with my car. Very happy with the repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The Body Repairman and the painters did an excellent job on our vehicle.
Customer Service - 5.0/5.0 -
Ben Kitchell, Sr. Service Advisor, was easy to work with, helpful and met all our expectations.
Returned Clean
My Experience - 5.0/5.0 -
From start to finish, I was impressed with the level of courtesy, friendliness, professionalism, and flexibility. I appreciated the daily updates and especially going the extra mile to accommodate my late pick up. My car looked great...couldn’t tell it had been repaired! Plus, your policies made it so easy to work with the car rental agency having a car delivered and dropped there. Thanks so much to the team, especially Josh.
Likely to Recommend - 5.0/5.0 -
In fact, I’ve already recommended you to family members.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I was very impressed with their courteous conversations, professionalism, safety procedures concerning covid-19, and going above and beyond accommodating my delayed pick up time.