Caliber - Tigard
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Caliber Collision did a great job with repairing my vehicle and helping me figure out a payment plan.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Went above and beyond getting the repairs done!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Happy with the service I got
Repair Quality - 5.0/5.0 -
Fast booking, repair and delivery. They keeps you updated and so professional
Customer Service - 5.0/5.0 -
Professional and top notch
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I so appreciate the care that was given to me by the entire staff. Isabella was amazing with keeping me informed every step of the way. And I felt absolutely cared for and knew that my car was in very good hands.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Beautiful outcome. Kept me informed all along the way.
Customer Service - 5.0/5.0 -
Isabella was wonderful and the whole staff was very, very kind and helpful.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repair went very smoothly
Customer Service - 5.0/5.0 -
Great customer service
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0 -
I am writing this regarding our recent repair experience and the unacceptable condition our vehicle was returned in. We want this severe safety issue and poor customer service documented in writing.Throughout the repair process, there was a total lack of communication regarding updates and details of the work being done. At pickup, Brandon rushed us through looking over the vehicle. The car was parked so closely to another vehicle that we could not thoroughly inspect the work. The car was left with a completely empty gas tank, despite us leaving a 1/4 tank. When John pointed this out in the office, Brandon stated they didn't know where we left the gas level, then simply directed us to a corner station.Far more alarming was the immediate safety risk to our family. Driving home in the early evening, our kids felt a sudden shift, describing it as driving over a steep hill or a bump. We were crossing a flat, busy intersection with no speed bumps.When we reached our destination, we inspected the vehicle and found:Severe Ride Height Imbalance: The right side (where the damage occurred) was raised significantly higher than the normal left side.Low Tire: The right tire was sitting noticeably low.Uneven Suspension: Upon inspecting underneath the vehicle, John and I could clearly see that the suspension was completely uneven.Returning a vehicle to a family with an uneven suspension is a major safety defect. While the vehicle is currently driving fine, the overall experience with your shop was incredibly unpleasant and stressful.
Customer Service - 1.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I was very impressed with Isabella and how personable she was in handling my concerns with my car and accident. I have State Farm insurance and how she felt with dealing with my insurance company made me feel more comfortable choosing your business to do my repairs. When I went into your office I was so impressed by the staff and customer service. As a business owner myself, I will highly recommend Caliber Collision to anyone that’s looking for a great place to bring their cars for repairs. I’m extremely satisfied with the job done on your team. Thank you!
My Experience - 5.0/5.0 -
Jason was an excellent help in the process he is very knowledgeable and I felt completely at home with caliber. Very satisfied with the service provided by Jason and caliber
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Jason was amazing help and got everything move smoothly. I reckons everyone for caliber
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 3.5/5.0 -
The paint finish needs some additional buffing so I need to take the car back.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work and on time! Thanks Brandon.
Customer Service - 5.0/5.0 -
Front office folks are just great!