Caliber - Tigard

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

Would rate a 10 but I need to take my car back in to be looked at, instalation is not the same on each side as it should be.

Customer Service - 5.0/5.0 -

Jason was amazing. He understood my time constraints and took into consideration my need to get this repair done ASAP. He was accommodating to have this be the least disruptive to my families functioning. This was the definition of excellent customer service. Kaylee and Terry we professional and empathetic.

Returned Clean

Likely to Recommend - 5.0/5.0 -

Based on my testimony / answers to prior questions, I highly recommend Caliber in Tigard.

Repair Quality - 5.0/5.0 -

Caliber in Tigard is amazing from start to finish. Jason Lee has a well trained and experienced eye for what is needed and is a joy to work with. The entire team was great!

Customer Service - 5.0/5.0 -

The ladies up front were on top of it and a pleasure. Jason Lee is a strong confident presence which is a comfort when dealing with a tough topic.

My Experience - 5.0/5.0 -

Execellent service all around and done in a timely manner, thank you

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

The repair went as it should. Isabella kept me well informed as to each stage of the work as it progressed. My job was to wait and see..which I have much experience in. My vehicle is clean and shines like new once more. You do me proud....people.

Likely to Recommend - 5.0/5.0 -

Caliber was suggested by my State Farm Agent whom I've trusted for over 60 years.

Repair Quality - 5.0/5.0 -

I responsed earlier, but something must have gone wrong. As stated; Isabella and the crew with her (repairers, office personnel, etc.) did a wonderful job of keeping me well informed on my vehicle's status. I did my part; which was to wait and have patience. The out come was as expected...they did me proud.

Customer Service - 5.0/5.0 -

They were working hard to make my vehicle look brand new.

Returned Clean

My Experience - 5.0/5.0 -

My car was fixed in just a few days and all of the staff I spoke to were very kind and professional. Communication throughout the process was also excellent!

My Experience - 5.0/5.0 -

Thank you Isabella for fixing the van. Looks just as good or even better than before. Appreciate the cleaning of the car after and the extra care that you took to remove a tough marking on the windshield.

My Experience - 5.0/5.0 -

Isabella was lovely to work with, she was kind and courteous, communicative and professional. I would happily recommend Caliber to others because of her diligence. Everyone I interacted with there was approachable and efficient.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

I really appreciate how Isabella walked me through all the steps of the repair and answered my questions. The text message updates were also appreciated, as was the speed of my repair. The van looks good as new too!

Likely to Recommend - 5.0/5.0 -

But only the Tigard location!! They were awesome!

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great job

Customer Service - 5.0/5.0 -

Very friendly and knowledgeable

My Experience - 5.0/5.0 -

We really appreciate the wonderful communication updates from Daniel. Everyone we dealt with from drop off to pick up were so nice and professional. We're very satisfied with the repairs on our vehicle and would definitely recommend Caliber!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

My second time here and the turn around has always surprised & impressed me with how fast and good the workmanship is.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Amazing work from the team there

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Omg, I think communication is what stands out, the repair was seamless, the service was over the top.

My Experience - 5.0/5.0 -

It was finished on time, under budget and the work looks great

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Good service overall - unfortunately the original 2 day estimate was a whole week because it took 3 parts to get the right one.

Likely to Recommend - 5.0/5.0 -

I have my wife car there now

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Isabella was amazing to work with at the Tigard Caliber Collision. She was so helpful through the entire process from start to finish. I love how well my car turned out and couldn't be happier! She is top notch, and I can't thank her enough.

Likely to Recommend - 5.0/5.0 -

I would definitely recommend everyone go to Caliber Collision!

Repair Quality - 5.0/5.0 -

Isabella was such a pleasure to work with. She was so helpful and I can't thank her enough. Everyone else, too, at the Tigard Calber Collision Repair were so helpful, too! The experience was the best I've ever had in dealing with a car service. Thank you so much from the bottom of my heart. The bodywork looks great, they washed and vacuumed my car and I couldn't possibly be happier!!! Thank you so much!

Customer Service - 5.0/5.0 -

Everyone was a pleasure to work with!

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Car came back looking great. Jason was easy and pleasant to work with

Customer Service - 5.0/5.0 -

Very good communication throughout the repairs

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0

My Experience - 5.0/5.0 -

Fast work friendly and you guys kept me up-to-date, which was so important thank you so much for making this whole process. Much easier judy