Caliber - Tigard
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Caliber Collision was great to work with and I would definitely use them again.
Repair Quality - 5.0/5.0 -
The repaired area looked brand new.
Customer Service - 5.0/5.0 -
Jason, my Service Advisor, was excellent. He was friendly responsive and kept me informed throughout the repair process. The repair work was also excellent and the job was completed quickly. The car had been thoroughly cleaned before I picked it up and looked practically new.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service, fast turn around! Thank you!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone communicated really well and very responsive to questions. Repair to the car was perfect to my eyes. Very happy with the end results.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repairs are perfect. The car looks great with the repairs.. seriously, just like new. The car is 20 years old and in great overall condition and the repairs fit right in and look fantastic.
Customer Service - 5.0/5.0 -
It was great. If you have any questions, just pick up the phone and give them a call. They will immediately find out what’s up with your car and give you the information you need to stay in touch with the repairs.
My Experience - 5.0/5.0 -
Isabella kept me informed during the whole process and the car came back looking better than it did when I turned it in at Caliber. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
All aspects of the service provided was excellent!
Repair Quality - 5.0/5.0 -
Excellent communication and service
Customer Service - 5.0/5.0 -
Everyone was helpful and knowledgeable. Isabella was super!
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 1.5/5.0 -
I was told the repair would be 2-3 hours. No one told me they still wanted the car all day or even multiple days. Then, the wrong part was ordered. So the repair could not happen. No one called to tell me. I called after my car was there for 5 hours. The receptionist said she would give a message to the person I had been working with. I came back to the office 2 hours later to wait for my repair to be completed, told the receptionist who I was, and she told no one I was there and did not tell me the salesperson I was working with had gone home! After about 15 minutes, another person walked by who I later found out was the general manager asked me what car I was waiting for told me he didn’t know anything about it, but would get back to me. He came back about 10 to 15 minutes later and that’s when I found out the person that I had been working with had left early, and not phoned me about the mistaken part. He apologized on behalf of his employee, told me the correct part had been ordered, and I would need to come back in about a week. Surprisingly, my car was still not put back together and ready for me to leave with. So I waited another 15 to 20 minutes. So my 2 to 3 hour repair turned into nine hours of me waiting for a car that wound up not being repaired. I Brought the car back about a week later to get the repair. Nobody apologized to me any further for the mistakes that were made. My car was supposed to be prioritized and it still took over four hours to be fixed on the second try I don’t plan on returning to your business for any work that may need to be done in the future. Had I not had placed a deposit, I would not have returned this time. Terrible service.
Returned Clean
My Experience - 5.0/5.0 -
The front desk staff is so kind and friendly. The staff was welcoming and created a warm atmosphere. Brandon worked on my car was so kind and made sure to walk me through everything that would be done. The process was quick and done so well. My car looks brand new!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The process was smooth, the communications were good, and the repair only took a few days! Everything looks good as new!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great service, very easy to work with and felt well taken care of throughout the entire experience.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very friendly staff. I would use you again but I hope there is no again!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were very clear what they were going to do and how long it would take, keeping me updated frequently which I appreciated.
Customer Service - 5.0/5.0 -
Very friendly and helpful and informed.
My Experience - 5.0/5.0 -
Jason kept in touch with me the entire time. Providing updates the whole way. Very fast and final job looks great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Quick repair, excellent customer service and communication.
My Experience - 5.0/5.0 -
Jason was courteous and professional.