Caliber - Tomball

4.8 (6,670reviews)
95%
28310 S.H. 249,  Tomball,  TX  77375

In operation 29 years, 12 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (6,670)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding service quality, with many noting that repairs were completed flawlessly, leaving vehicles looking brand new. The team receives high marks for proactive and transparent communication, including daily text updates that kept customers informed throughout the repair process. Timeliness is another strong point, with numerous customers highlighting that their vehicles were completed ahead of schedule. The complementary cleaning and detailing of vehicles upon return was a frequently appreciated bonus. A small number of customers noted concerns around repair quality inconsistencies, delayed completion dates, and occasional communication gaps, as shared directly in their feedback.
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"... job there. Sal kept me informed step-by-step and my Car was ready a week before the estimate date. Great job. Thank you." Read more
"I have used Caliber Collision several times and every time it is completed when they say it will be completed and the work is perfect."
"... key was near. Ill bring it by and let you check it. Caliber got my car ready one week early which is great! I highly recommend Caliber." Read more
"Clear communication and ongoing updates regarding repairs. Loved the texting option and daily updates on repairs!"
"Caliber Collision, Exceptional, fast, and proactive communication. Thank you."
"Everything went as smoothly as possible. Communication was excellent throughout the entire process. Flawless paint work. Very happy."
"Really appreciated all the text messages my mechanic sent to me keeping me updated on the progress of my repairs. ..." Read more
"Love how there is step by step updates through the whole process"

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Great job from everybody! From the start.there were regular updates and the final results were great. Thank you team for an awesome job!

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Excellent care of every detail

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Did a great job and was done in a very timely manner.

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Returned Clean

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Very satisfied

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Very satisfied

Returned Clean

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Good job good customer service I means very good service

My Experience

Edward went so above and beyond for me. He helped me deal with the absolute nightmare that is Kemper insurance multiple times every week when they were trying to give me the run around about my rental car. I greatly appreciate him and wouldn’t recommend anywhere else after having such a great experience with the communication and helpfulness I received from Edward. I honestly probably would have lost my marbles if not for him. Thank you, Edward!!!

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Returned Clean

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Very good experience! Our service coordinator was very experienced and communication on repairs was excellent. The work was well done.

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They did a great job repairing the car,but even more important to me was the kindness and openness of the staff.

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I had an amazing experience at the Tomball location. Edward Carmack was so patient, professional and has great personality (if you read this… thank you so much, again!). I got updates every day and when I had to text/ call them, always got a reply right away. The front desk was very friendly, also. My car looked brand new after the body repairs and was washed and detailed. I recommend this location to anybody that wants the service done right and very professionally.