Caliber - Torrance
In operation 29 years, 14 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I would highly recommend this shop
Repair Quality - 5.0/5.0 -
Excellent repair work, and excellent customer service
Customer Service - 5.0/5.0 -
Excellent communication and excellent service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Jacqueline was very pleasant, quick and though, keeping me in the loop on all steps. She made my repair such an easy process. Finishing early was an extra bonus.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Jacqueline was great. Timely and nice to work with.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The process was seamless, each staff member I interacted with was friendly and professional. The car looks great, you’d never know anything happened to it.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great workmanship. My friends were amazed. Thank You
My Experience - 5.0/5.0 -
Billy was amazing!! It was a dramatic event for me and my 32 year old car and he made it easy and less stressful. He is a wonderful representative not only for Calibre Collision but State Farm as well. He treated me with respect and didn’t make me feel like he was talking down to a little old lady. Bravo to your HR team for hiring such a standout employee! I also applaud your use of texting to communicate which is wonderfully efficient and effective. In short, Thank you!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Best experience in car repair ever!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Fantastic service!
My Experience - 5.0/5.0 -
Exceptional and professional service from start to finish.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0 -
I'm not really sure how to answer this question but I hope that the work that was done that I will be satisfied in the end.
Repair Quality - 3.5/5.0 -
Hello, I'm not 100% satisfied, but initially when I chose to use caliber my experience was great. I'll drop the car off and had a few questions regarding some of the work that was being done and my drivers side Door Check needed to be replaced. I was told that the drivers door needed to be replaced with a new door and it would come with a new door check. When I picked up the car it did not have a new door check I realized when I got home. And there are some other issues with the door that need to be resolved and there is some other minor paint overspray I would like to have removed from the driver side passenger door. I had hoped for a fantastic experience but it currently is not the case and I we need to get these issues resolved.
Customer Service - 3.5/5.0 -
Billy had given me misinformation, he had told me that a new door would be installed and it would come with a new door check. On the other hand, Jesse the manager has been very helpful. I will he said he would show me my old door and parts when I come in. I am going to go to Toyota and buy a new door check and I was told they would put that in as opposed to putting in my old one off my damaged door, and I'll get my Scion Xb in next week.