Caliber - Tracy - South

4.9 (548reviews)
99%
405 Gandy Dancer Dr,  Tracy,  CA  95377
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In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car
Call
Email

Reviews (548)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding repair quality, with many noting their vehicles were restored to like-new condition and paint matching perfectly. The team receives high marks for professionalism, friendliness, and attentiveness throughout the repair process. Communication stands out as a key strength, with customers appreciating frequent text updates and proactive outreach keeping them informed at every stage. Timeliness is another highlight, as numerous customers noted their vehicles were completed ahead of the estimated schedule. A few customers mentioned minor areas for improvement, including occasional communication gaps toward the end of the repair process, slight paint color mismatches, and isolated post-repair issues such as electrical concerns and wind noise - all noted directly by customers. Overall, the vast majority of customers express high satisfaction and enthusiastically recommend the shop to family and friends.
AI-Generated from reviews written in the last 12 months
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"... walked me through exactly what would be done. The work they did on my car was flawless—paint matched perfectly, everything looked factory-new, and they ..." Read more
"... friendly, and did a great job restoring my car. The repair quality exceeded my expectations, and I appreciated how smooth and organized everything was from start ..." Read more
"... only everyone was helpful and just great people the work is top notch my truck looks like it was never hit thanks to everyone GREAT JOB!!!!!" Read more
"The repair was done much sooner than I expected and it exceeded my expectations. I am absolutely satisfied and truly ..." Read more
"... associates help me step by step with their process. The work was excellent and done in a timely fashion." Read more
"... accommodating!! Ive never had such great service!!the truck was done in a timely manner and with great expertise! Ill definitely be a return customer!" Read more
"Overall impression is excellent, only thing is the waiting period, but I totally understand since there was a major holiday during the time I ..." Read more
"Repairs took longer than expected"
"... well at initial stages of repair but after that the communication was not great and few of their team members did not had information regarding repair. And they ..." Read more
"Everything was great, communication, hospitality, convenience, staff was friendly and accommodating. Best service at repair shop ever."
"My whole experience was smooth. Communication was prompt and the repair had my car looking better than ever. Quality all the way."

My Experience

The staff was friendly, professional and provided a great service. They completed the job faster than expected. Excellent communication. Five star review quality exceeded my expectations

Likely to Recommend

Service was excellent

Repair Quality

Great service

Customer Service

Everyone is super helpful

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Thank you for take care of my beautiful Camry she's back rolling, only a short trip will see sat, going to Stockton break her in right

Likely to Recommend

Repair Quality

Quite satisfied every thing came out Great, Brand New thank you Caliber Collision.

Customer Service

It's Great no issues

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I had a great experience with Caliber Collision. The staff was professional, friendly, and kept me updated throughout the repair process. My Hyundai was repaired perfectly and completed on time. I especially want to thank Jose C. for all of his help. He was very kind, professional, and went above and beyond to make the process easy for me. I truly appreciate his excellent customer service. Thank you!⭐️⭐️⭐️⭐️⭐️

My Experience

Very fast service and excellent Great job

My Experience

My Experience

Good customer service 👍

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Process was seamless and very easy. Ethan kept me updated along my service. Everything was great.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I had a great experience bringing my car to the shop. Ethan kept me informed of the process and gave me excellent customer service. I would definitely recommend the shop to friends and family.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Good job

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

I had an excellent experience with Caliber Collision! The entire team was professional, friendly, and did an amazing job repairing my car. The quality of the work exceeded my expectations, and they kept me informed throughout the process. A special thank you to Jose, who was the best person to work with. He was knowledgeable, helpful, honest, and made the entire process smooth and stress-free. His outstanding customer service and attention to detail truly stood out. Thank you, Caliber Collision, for your great service and for getting my car looking like new again. I truly appreciate all of your hard work and highly recommend Caliber Collision, especially if you have the opportunity to work with Jose!

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

It’s fast and very easy for me, the repair quality is good.

My Experience

Quick and nice work .. thank you team for all you support and timely communication.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great experience from beginning to end! Ethan was clear in his communication throughout the entire process and was always so pleasant to speak to. My car was done in great time and it was spotless when I picked it up. 10/10

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I enjoyed working with your guy, Ethan. He’s professional, friendly, knowledgeable with his job and his customer service is exceptional . I also would like to acknowledge your receptionist for her excellent customer service and to your mechanics for doing a wonderful job with my Kia. There’s no doubt that I will recommend, not only, Caliber Collision but, specifically, Caliber Collision at Gandy Dancer Dr. in Tracy CA, to my relatives and friends.

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