Caliber - Tracy - West
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 3.0/5.0
Repair Quality - 3.0/5.0 -
Had to return car because it wasn’t aligned.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Michelle was an excellent service advisor and has provided a great service for my needs.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.5/5.0
My Experience - 5.0/5.0 -
You’re team work we’ll together very happy with the outcome of my car thanks
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
Actual work looks good. A sign of some sort was placed on the right side of the windshield was removed but the area was not cleaned
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.0/5.0 -
the lady’s in the reception need to b more costumer friendly , or leave some of problems at home !
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The whole team was very helpful and made this process a breeze. Thank you so much!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks perfect
Customer Service - 5.0/5.0 -
Very kind & genuine
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Did a very good job on the repairs their all very nice and they kept me all updated on my car!
My Experience - 5.0/5.0 -
Obed Mendez provided me an excellent service. He was very professional and assuring. Likewise the rest of the staff in Tracy formerly Cooks, were friendly and accommodating. I would highly recommend your company to others. My car looked like as nothing happened. Thank you!
Likely to Recommend - 5.0/5.0 -
It’s my third time with Cooks.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The staff at caliber (Cooks) were friendly and professional.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Obed who did the estimate was very thorough in explaining on the repairs to be done and once the repair was in progress I was being updated which I greatly appreciated. Overall Caliber did an excellent job.
Likely to Recommend - 5.0/5.0 -
Of course.
Repair Quality - 5.0/5.0 -
Very much.
Customer Service - 5.0/5.0 -
Obed the estimator from Caliber was very thorough in explaining on the repairs to be done and once the car was in the shop I was being updated on the progress. Overall Caliber showed an excellent customer service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The whole experience was great. The staff was always pleasant and friendly. Many thanks to Obed he kept me updated on my car and showed concern to the damage to the drivers side mirror very dangerous car not driveable he said and got me right in. Very happy AAA is contracted with Caliber Collision. Would diffently recommend them to family and friends. Thanks Noreen
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They were fabulous can’t say enough about Obed he was great and my car is wonderful. They did a great job right down to the paint matches sooo well.