Caliber - Tracy - West
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They were very professional but friendly. They made me feel at ease. Getting into even a fender bender like me. Thanks again you guys are A one!!
Likely to Recommend - 5.0/5.0 -
In fact I've already recommend you to my husband!
Repair Quality - 5.0/5.0 -
It was perfect!
Customer Service - 5.0/5.0 -
From the front desk to Carlos Solorzano everyone was wonderful!!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Carlos was great and good customer service, the front staff was not so great.
Customer Service - 3.0/5.0 -
Front office staff not so friendly
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Daily updates, friendly, work on vehicle was perfect!
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0 -
Went to pick up my vehicle the first time in which a trim piece on the bumper was still damaged, windshield was crack and the hood was obviously unaligned. Once those repairs were fixed and I picked my vehicle up there was trash in my car. Chipotle cup in the cupholder and a Burger King and lemon lime Gatorade rolling around on the floor
Customer Service - 2.5/5.0
Returned Clean
My Experience - 0.0/5.0 -
Everything with my car seems great. I just don’t understand why you guys don’t accept cash. For some people, it’s a lot easier than a check or credit card. I just found it to be an inconvenience. My savings is made up of cash. I prefer not to save through banks because if I need a good amount of money instantly I can’t always get it right away. With cash, I have it all ready to use. To pay my deductible for instance. I had $500 cash ready to go. After waiting 10 days to receive my car I figured it’d be a quick exchange. Other than the cash issue, it went well and I was happy that Progressive and Caliber Collision kept me updated on my car repairs. Not too sure if I’d use this location again due to it being a little bit out of they way considering I live in Stockton off Ben Holt Dr. Over an hour round trip is a little tough to work into my schedule sometimes. The front desk ladies were helpful for they got me in without making an appointment. If it rains after you’ve already washed the car I would suggest washing it again for the customer without asking. I received my car very dirty due to the sudden rain fall they had the day before. They asked to rinse it off but they shouldn’t have to. Just clean them anyways. I could’ve taken my car to somewhere local rather than all the way in Tracy so it would have been nice to receive a sparkling car. My car is running great so that’s awesome. Thank you for your service.
My Experience - 5.0/5.0 -
I'm satisfied of services. I'm very very happy.
My Experience - 5.0/5.0 -
Very good job. Very attentive
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
All the girls wanna ride and tear stuff up Hop into my SRT, burn rubber and let their hair down. I'm in the parkin' lot, I'm pimpin' with my Wranglers on Leanin' on the Charger, My jeans tight and I know I'm lookin' right Got so many girls lookin', they about to start a fight
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I like the friendly welcome from Michelle. She made me feel that everything will be handle correctly and I should not be worried. I do like she gave me up to date status by texting me. My vehicle was ready on time and it was nicely washed and wax. I am very satisfied with all the process. Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks fantastic, thanks for everything and I'm really happy with the customer service. Very friendly and seemed like you all take your job and the customer's vehicles seriously. It's nice to see that in this day and age. Thanks again.