Caliber - Tracy - West
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
job well done!!!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
It was nice working with them. I worked with Jose. He was very nice and explained each and every process patiently.
Customer Service - 4.5/5.0 -
It was nice, with lass wait time.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent highly recommend
Likely to Recommend - 5.0/5.0 -
James is awesome
Repair Quality - 5.0/5.0 -
Excellent
Customer Service - 5.0/5.0 -
Excellent
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Repair process was fast and all paperwork was thoroughly explained.
My Experience - 5.0/5.0 -
Very satisfied with the repair. James did a great job in providing information and predicting timeline. Thank you.
My Experience - 0.0/5.0 -
The job was not completed. The plastic sill trim in the trunk area didn’t fit and when I told the mechanic, he said they will look into it, but only to be told that the part is no longer in production. When I brought in the vehicle the first time, I was told the entire parts needed to fix my damaged trunk was no longer manufactured, yet they found the parts and just replacing the trunk and matching the paint, I was charge $5,577.85. I was left with the impression that they didn’t want to complete the job.
Likely to Recommend - 1.5/5.0
Repair Quality - 3.0/5.0 -
The work was incomplete. The sill trim plate in the trunk wasn’t fixed. The part is available on eBay. They just didn’t want to do the work.
Customer Service - 3.0/5.0 -
He wasn’t telling me the truth. He told me the part wasn’t available when it was available on eBay motors. Earlier he told me if Ford Lincoln doesn’t have the parts for the trunk, they can get them from other sources including eBay, and that’s exactly what happened. He told me the trunk was a used one. If he could find the trunk, then why not try to find the other part, which I found listed on eBay? In other words, he just said go elsewhere to do the $190 job, we have done our $5,177.85 job and got paid.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The team was very thorough and ensured that our car was 100% back to what it should be after an accident. The team communicated every step of the way and kept us informed, which was great! Really appreciate your great work and customer support.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Quick easy professional
Customer Service - 5.0/5.0 -
Great job