Caliber - Troy
In operation 29 years, 8 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Service Quality
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
great timely service great communication as well seemless
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Mellisa and Chris and Tina are great. Between keeping me well informed, helping with paperwork, getting the rental car and the empathy and kindness they demonstrated in helping me through a difficult situation. My sincere thanks to each of them
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
10 ++++
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Andrew is the best!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My GMC looks great thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I'd like to say that the people I dealt with were very professional and courteous through the whole process
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I'd like to thank caliber for their courtesy, patience, and professionalism with my needs
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great communication throughout. The repairs look flawless. Thanks
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The company was great. They kept me in the loop on what was going on The person who text me almost everyday. Her name is Malissa from the Troy branch
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great experience. Melissa very thorough and made experience as painless as possible. Kept me posted every step of the way.
Customer Service - 5.0/5.0 -
Intake was good. Made it easy.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good repair, bad washing of my suv
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great work and paid attention to details!keep up the great work!
My Experience - 5.0/5.0 -
Tonya was GREAT !! 😊 Kept me updated and in the loop every day thank you great work
My Experience - 5.0/5.0 -
Great staff, great work. Always easy to deal with folks there and I love the ease of the connection to Enterprise.
My Experience - 5.0/5.0 -
I am very happy with the repairs that were done on my truck, (CASPER). Everyone was very friendly and courteous. Melissa was a joy to work with. I used Caliber Collision in the past, and was satisfied then. In the event I should hear of someone needing repairs, I will mention Caliber Collision for sure. To your entire team I thank you very much. Your's truly, Don