Caliber - Troy
In operation 29 years, 8 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I appreciate the condition in which my car was returned to me.
Likely to Recommend - 5.0/5.0 -
I’ve only ever had pleasant experiences with Caliber on Oakwood in Troy.
Repair Quality - 5.0/5.0 -
My car was done a week early and it came home cleaner than it went in. Would highly recommend.
Customer Service - 5.0/5.0 -
I received text updates at every step.
My Experience - 5.0/5.0 -
Appreciate the great work from the Caliber team. I love my truck and was happy to see it fully repaired. They did a great job making sure everything was completely repaired and the detailer did an amazing job of making my truck look better than when I dropped it off. Appreciate it.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The coordination among the insurance company, rental car and your shop was seamless and worry-free. Fabulous job!
My Experience - 5.0/5.0 -
Everything was great start to finish and I am very happy to be back in my car. It even smelled good. It’s clear that a lot of care goes into every repair and this team went above and beyond for me.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Quality of my repair was exceptional?
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I love the texting system. Melissa killed it! She gave me a progress report every morning. Very professional work, very thorough. I appreciated how clean the car was when I picked it up. Happy customer!
My Experience - 5.0/5.0 -
Great communication about what was going on with my car
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They took great care of my car. Sent me almost daily updates on the progress and the estimated end time. They were very accommodating with my schedule as well!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Amazing to work with! Very communicative, efficient, and kind.
My Experience - 5.0/5.0 -
The staff were amazing- very communicative, prompt and professional. The repairs they made were high quality.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The team did a great job repairing my truck and it looks better than it did before my accident. The process was smooth and easy. They kept me regularly updated on the progress. If I had a need for body work again, they would be my first choice!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone was great to work with. The truck was repaired quickly and I was giving many updates. Highly recommend!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Ffantastic experience from start to finish. Tina and Chris in the office were warm and helpful. Tonya texted us periodically and was aware of our vacation plans and worked hard to get our vehicle back earlier than expected. Business slogan spot on. Just A + for all! Thank you