Caliber - Troy
In operation 29 years, 8 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Everyone was very nice and they kept me up to date on the repairs as they were working. Hopefully my car doesn't need more body work in the future but if it goes I know who to call
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone went above and beyond to help me get my car back in tip top shape!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My experience was great thanks to Melissa and her team! Tina has been a delight! I truly appreciate everyone at Caliber who answered all my questions and even when I was nervous they eased all worries and concerns. Just an Amazing Team THANK YOU!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work and very happy with the results
Customer Service - 5.0/5.0 -
They are customer friendly and had nice time with them
My Experience - 5.0/5.0 -
Thank you for the frequent updates and the high quality work. The office staff are the definition of warmth, respect, and professionalism.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Honestly, they returned my car to me in better shape than before the collision.
Customer Service - 5.0/5.0 -
I can’t say enough about the competence, kindness, and professionalism of the team.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great job on the repairs and done in timely fashion, even early! Friendly customer service as well
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everybody that I worked with at caliber was very professional and friendly. I especially appreciated the communication during the process of the repairs. Drew was fantastic! Would definitely return there for future repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communication during the repair process! End product was fantastic.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I really appreciated the timely communication and explanation of work carried out on the car.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Greatly satisfied with the repair provided.
Customer Service - 5.0/5.0 -
Greatly satisfied with the repair provided.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The service that I received was excellent
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great customer service. I give the company a Big 10
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
The car repair took too long
Likely to Recommend - 2.5/5.0 -
虽然不是修理厂原因但是修理时间太久
Repair Quality - 4.5/5.0 -
The repair is indistinguishable from a new one, it's just that the wait was too long
Customer Service - 4.5/5.0 -
The maintenance time is too long, and some secondary parts have not arrived yet.Two months
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Every department at Caliber collision was a 10 out of 10.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Quick and friendly service.
Customer Service - 5.0/5.0 -
Very friendly and kept me informed throughout the process.