Caliber - Troy

4.9 (4,388reviews)
97%
7 Oakwood Avenue,  Troy,  NY  12180

In operation 29 years, 8 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Audi
Ford
I-Car

Reviews (4,388)

My Experience

Good repairs, quick, efficient.

Likely to Recommend

Repair Quality

Great work, fast, reliable

Customer Service

Returned Clean

My Experience

This is the second time using Caliber Collision in Troy because they did such a great job the first time repairing my car. Tonya helped me both times and was very pleasant to work with. She was very personable and communicated at every step of the process. Every person I had contact with was helpful, kind and professional.

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Repair Quality

Customer Service

Completely satisfied with work performed at the Troy location with Tonya. Courteous, professional and completed ahead of schedule. Would highly recommend.

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Repair Quality

Customer Service

My Experience

You guys are awesome...thank you again for your excellent services.

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Repair Quality

Customer Service

My Experience

Thank you for everything you’ve done to repair my vehicle in a very timely fashion. I truly appreciate all you have done.

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Repair Quality

Customer Service

They have done a great job on my vehicle

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Repair Quality

Very good service

Customer Service

Returned Clean

My Experience

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Repair Quality

Was please with the work.

Customer Service

My Experience

Great communication throughout the process and amazing work!

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Repair Quality

Customer Service

Returned Clean

My Experience

Tonya was great. She was very good about communicating with us

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Repair Quality

Customer Service

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Repair Quality

Very clear on updates about my vehicle, very responsive, very nice employees, thank you so much, very satisfied with the work done!

Customer Service

Amazing and nice employees

Returned Clean

My Experience

Tanya handled everything perfectly. I appreciate the ease I felt with Tanya and the estimates and the overall experience with caliber.

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Repair Quality

Customer Service

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Repair Quality

Everything went as smooth as I could've hoped for.

Customer Service

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Customer Service

My Experience

Everyone was pleasant and kind while I was going through a stressful situation. They were very helpful and knowledgeable as well. I appreciate the team and the beautiful work they did for my SUV!

Likely to Recommend

Repair Quality

Andrew and the team were amazing and super helpful! I am forever grateful for them and the work they did as I went through a difficult time. I have a new place I know to go for car repairs and that Collision Caliber!! Thank you!!!

Customer Service

Returned Clean

My Experience

I have no complaints, they all did an amazing job, the car came back flawless.

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Repair Quality

Customer Service

My Experience

Quick work and great customer service! Thank you to the whole team!

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Repair Quality

Quick work, and excellent customer service! Great overall experience

Customer Service

My Experience

I was kept in the loop very often during the three weeks that my car was at caliber. Very much appreciated - and the caliber team was knowledgeable and terrific to deal with.

Likely to Recommend

Repair Quality

Excellent service; my car looks beautiful. The caliber team were professional and friendly.

Customer Service

My Experience

Very fast service and easy process!

My Experience

Thank you for your hard work and excellent communication during the repair!