Caliber - Troy
In operation 29 years, 8 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
They were very on top of things and updated me st least once a day during the entire repair. They noticed something wasn't right on the final walk through and communicated it back to me and had it fully done by end of day. Very easy process too!
My Experience - 5.0/5.0 -
Really appreciated keeping me in the loop with the status of the vehicle and parts that were on order. Also always answering the phone and having answers when I called the shop
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Constant updates, attitude of the workers were all pleasant to speak with. Confirmation of responses was appreciated. Full knowledge of what was being repaired was likewise appreciated.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent and I love the constant updates!
Likely to Recommend - 5.0/5.0 -
Always recommend them.
Repair Quality - 5.0/5.0 -
Great job. Already getting lots of compliments from people when I fill up my gas on how shiny my car looks
Customer Service - 5.0/5.0 -
Thank you for keeping me posted consistently on the progress! Best at that.
My Experience - 5.0/5.0 -
Great auto repair place. Highly recommend!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Drew was super helpful in keeping me up to date with my repairs and then stayed late to make sure I got my car back the day that my rental car expired.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone was very friendly and helpful; they made this experience as smooth as possible. I will highly recommend this place to anyone.
Likely to Recommend - 4.0/5.0 -
Not to happy about sending it to a different shop for repairs
Repair Quality - 4.0/5.0 -
I had to bring the car back for realignment with bumper and quarter panel
Customer Service - 5.0/5.0 -
They where nice and helpful
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They were very polite and kept me in the loop about everything very satisfying
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was very friendly and helpful
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone was super nice and informative throughout the process
Likely to Recommend - 5.0/5.0 -
This is my third time using this company
Repair Quality - 5.0/5.0 -
Very happy with my experience here. Everyone was friendly, accommodating, and keep me informed throughout the whole process
Customer Service - 5.0/5.0 -
I was very impressed with everything
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Quick and efficient going work. Very pleased
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The professionalism was amazing. Melissa, Chris and Andrew kept us up to date and answered all of our questions.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They sent me regular updates on my vehicle, very friendly and responsive staff. Everything looks great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent repair job. Looks as good as new.