Caliber - Tucson - Research
In operation 29 years, 15 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
I was kept well informed by texts and Jason. Everyone was very nice and helpful. Thank you!
Likely to Recommend - 2.0/5.0 -
I have had good service before but not this time.
Repair Quality - 4.0/5.0
Customer Service - 2.0/5.0 -
Poor scheduling with suppliers meant my car had to be in the shop much longer than originally scheduled.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everyone was very friendly and helpful.
My Experience - 3.5/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very pleased with time it took and with frequent status updates.
Likely to Recommend - 5.0/5.0 -
Have already done so.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Jason was extremely helpful.
Likely to Recommend - 5.0/5.0 -
We have already done so.
Repair Quality - 5.0/5.0 -
Our Mini Cooper was beautifully restored!
Customer Service - 5.0/5.0 -
Mr. Jason Embrey and all the staff were very professional!
My Experience - 5.0/5.0 -
Excellent service and quick turn around. Thank you for everything
My Experience - 5.0/5.0 -
They kept me updated the hole time!!! Very good customer service. I would recommend them to anyone.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Was very disappointed in the attention to detail. Who ever does quality control should refocus on the task at hand. My vehicle was being returned with damage still left on the rear area of the tailgate. The worst part is that it was very visible. (The whole bottom part of my tailgate). I have always trusted USAA to hire quality locations. Hopefully this was just a one time deal. Unfortunately it happened to me
Likely to Recommend - 0.5/5.0 -
very unlikely
Repair Quality - 1.0/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great customer service! My car looks like new.
My Experience - 5.0/5.0 -
We appreciated Jason keeping up with communication. It was nice to hear what was happening with our car even when it was not the news we wanted to hear. He was very kind and understanding with our need of getting the car back ASAP. We would highly recommend you to our friends. Thank you