Caliber - Tumwater

4.9 (708reviews)

98%

(360) 878-9208

7604 Henderson Blvd SE Suite A, Tumwater, WA 98501

98%

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7604 Henderson Blvd SE Suite A
Tumwater, WA 98501

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About Caliber - Tumwater

See Photos

7604 Henderson Blvd SE Suite A
Tumwater, WA 98501

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

Ford

I-Car

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Reviews (708)

Sort By:
Newest
Rating

550 Customers Rated

5 Stars

69.4% Complete

(491)
4 Stars

5.9% Complete

(42)
3 Stars

0.8% Complete

(6)
2 Stars

0.6% Complete

(4)
1 Star

0.1% Complete

(1)
< 1 Star

0.8% Complete

(6)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for outstanding service quality, excellent communication, and timely repairs. Many highlight the team's professionalism, attention to detail, and willingness to go above and beyond. Repairs are frequently completed ahead of schedule, with vehicles often returned cleaner than expected. Customers appreciate regular text and phone updates throughout the repair process. A small number of customers noted areas for improvement, including occasional communication gaps, minor cleanliness issues, and isolated quality concerns such as paint imperfections or misaligned parts. Overall, the vast majority of customers express high satisfaction and willingly recommend the shop to others.

Select to learn more

Service Quality
Timeliness
Communication

"... place I want to go for any repairs going forward. They did an amazing job and really went above and beyond taking care of my car. The work was flawless. I've ..." Read more

"No complaints. Prompt service, high-quality repairs, accurate estimates, cordial customer service."

"... it was during the year-end and New Year holidays, They repaired my car smoothly and efficiently. They also kept me updated in detail throughout the ..." Read more

"... Caliber Collision. The service was incredibly fast, and the quality of the work is excellent. I especially appreciated their attention to detail—when they noticed my bumper ..." Read more

"... people in this shop. Great communication all around. Repairs and paint match were absolutely perfect!" Read more

"It was completed earlier than expected, which was great. Thank you!"

"Very professional attitude around the place. Got my job done a week and a half better than schedule! I had forgotten something in the truck and they were ..." Read more

"Got my car back quicker than expected, and looks amazing!"

"The repair was completed a week earlier than quoted and so far appears to be completed successfully"

"Vehicle was done 2 days after promised date"

"... repaired my car smoothly and efficiently. They also kept me updated in detail throughout the process, which gave me great peace of mind. I highly recommend ..." Read more

"2nd time we have used this location. Communication was very consistent throughout via text. Repairs were completed within 5 days as promised!! ..." Read more

"Process was really smooth. Communication was also top notch, they kept you informed every step of the way. Which was huge for me. They ..." Read more

"This is the third vehicle weve entrusted to them. Great communication by phone and text on the status, projected completion date and respond quickly to ..." Read more

"... after they took my car apart. Didnt receive a call. I had to call after waiting 4 days." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... place I want to go for any repairs going forward. They did an amazing job and really went above and beyond taking care of my car. The work was flawless. I've ..." Read more

"No complaints. Prompt service, high-quality repairs, accurate estimates, cordial customer service."

"... it was during the year-end and New Year holidays, They repaired my car smoothly and efficiently. They also kept me updated in detail throughout the ..." Read more

"... Caliber Collision. The service was incredibly fast, and the quality of the work is excellent. I especially appreciated their attention to detail—when they noticed my bumper ..." Read more

"... people in this shop. Great communication all around. Repairs and paint match were absolutely perfect!" Read more

"It was completed earlier than expected, which was great. Thank you!"

"Very professional attitude around the place. Got my job done a week and a half better than schedule! I had forgotten something in the truck and they were ..." Read more

"Got my car back quicker than expected, and looks amazing!"

"The repair was completed a week earlier than quoted and so far appears to be completed successfully"

"Vehicle was done 2 days after promised date"

"... repaired my car smoothly and efficiently. They also kept me updated in detail throughout the process, which gave me great peace of mind. I highly recommend ..." Read more

"2nd time we have used this location. Communication was very consistent throughout via text. Repairs were completed within 5 days as promised!! ..." Read more

"Process was really smooth. Communication was also top notch, they kept you informed every step of the way. Which was huge for me. They ..." Read more

"This is the third vehicle weve entrusted to them. Great communication by phone and text on the status, projected completion date and respond quickly to ..." Read more

"... after they took my car apart. Didnt receive a call. I had to call after waiting 4 days." Read more

Steven (Toyota owner) reviewed 8/27/26

Absolutely

Eugene (Toyota owner) reviewed 8/26/26

GREAT JOB!!

Debra (Ford owner) reviewed 8/26/26

Great work fixing my car, it looks like new. I'm impressed and will definitely refer others to you. Car was ready 2 days early. Customer service by employees was fantastic. Great shop! Thank you.

Linda (Subaru owner) reviewed 8/25/26

Friendly staff, professional and quality workmanship. You made a very inconvenient experience easy and stress free.

Roselie (Mercedes-Benz owner) reviewed 8/20/26

Was impressive that they finished a day early.

Good service!

Looks nice!

Staff were helpful.

Ivan (Kia owner) reviewed 8/20/26

I would definitely recommend caliber. This was the best experience I have ever had from a shop.

I was very satisfied. Back end was totally back to looking like it did before I was rear ended. Looks very clean and professional.

Customer service was great. Everyone was very attentive and the communication was clear as to what was happening and what steps they were taking. They were even done ahead of time.

Daniel (Subaru owner) reviewed 8/19/26

Caliber Collision did a great job on my wrx, couldn’t have asked for a better result! Also did it very quickly which was much appreciated

Robert (Subaru owner) reviewed 8/17/26

Everything went smoothly. The drop off and pick up process was stress free. Repairs were done quickly.

James (Hyundai owner) reviewed 8/17/26

They are close to where we live//we drive by there everyday/didn’t know what they did until we needed them

Caliber collision repaired our car in a short time //we were completely satisfied with Herb and the staff there

Rachel (Honda owner) reviewed 8/15/26

David (Nissan owner) reviewed 8/14/26

Caliber Collision in Tumwater got my Leaf EV repaired within four days. They kept me informed about the progress and matched the pearl blue color and even some after market accessories. They are certified for Nissan repairs and worked seamlessly with Farmers the insurance carrier.

Karen (Chevrolet owner) reviewed 8/14/26

Very nice staff and my car looked great@

Pleasant and professional staff. Car looked great.

David (Toyota owner) reviewed 8/14/26

Kaelyn (Honda owner) reviewed 8/14/26

Communication was great and the employees were friendly to work with.

Judith (Toyota owner) reviewed 8/13/26

This is the second car we have brought in. The work is always great

Looks like it is brand new

Great service, great communication, great work

Russell (Honda owner) reviewed 8/10/26

Craig (Subaru owner) reviewed 8/10/26

I loved the experience I had with Caliber Collision. The customer service was very good , the information as my car moved through the process of repair was reassuring. They finished a couple of days early and my car looks like nothing ever happened. 100% happy with Caliber.

Would recommend

Start to finish I was very satisfied with caliber. Staff was clear about how and when I would be contacted and showed consideration about the disruption to my life, and I was impressed with the friendly, helpful support as well as the skilled repair of my car. Will 10/10 recommend

Very impressed

Angela (GMC owner) reviewed 8/7/26

Brian (Honda owner) reviewed 8/6/26

Ra (Toyota owner) reviewed 8/6/26

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view more shops in: Tumwater | 98501

Once you choose to have your vehicle repaired you should always get an auto body repair estimate for all repair procedures, parts and materials as well as warranty information.

Caliber - Tumwater

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Caliber - Tumwater

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (708)

550 Customers Rated

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

My Experience - 0.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 4.5/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 4.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0