Caliber - Valencia

4.9 (6,969reviews)
97%
25238 Anza Dr,  Valencia,  CA  91355

In operation 29 years, 15 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Audi
Ford
I-Car
Volkswagen

Reviews (6,969)

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Great service but I feel like they did a cheap job because of the discounted rate they give to Progressive Insurance company

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Returned Clean

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I would tell everyone to go here

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This place was wonderful. My looked better after than before i brought it. Carlos treated me like family. I would definitely recommend them.

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Amazing

Returned Clean

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Joe was very courteous and informative. The whole experience was pleasant

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My Experience

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The person that was in charge of my car was A plus

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Staff were super friendly and helpful. Jose A., the estimator, was very helpful, and took care when inspecting the car and explaining the repair process. He was also very proactive in keeping me updated on progress, and the work was completed in a relatively short time. highly recommend this shop!!! well done to the team.

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See comments in 1st question

Returned Clean

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Was happy with the updates given with the repair of the car.

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I recently had body work done on my truck at Caliber Collision, and I couldn’t be more satisfied with the results. They delivered my truck looking brand new. The quality of the body work was outstanding, and all associated parts were properly replaced and repaired. The timeline they gave me was realistic, and they kept everything moving smoothly throughout the process. Jose Aguilera was the service advisor I worked with, and he did an excellent job communicating with me every step of the way. He took the time to listen to my concerns, address them professionally, and made sure all corrective steps were taken to get my truck repaired properly. His customer service and attention to detail really stood out. Overall, I highly recommend Caliber Collision, and I especially recommend working with Jose Aguilera if you want great communication and quality service.

Repair Quality

I recently had body work done on my truck at Caliber Collision, and I couldn’t be more satisfied with the results. They delivered my truck looking brand new. The quality of the body work was outstanding, and all associated parts were properly replaced and repaired. The timeline they gave me was realistic, and they kept everything moving smoothly throughout the process. Jose Aguilera was the service advisor I worked with, and he did an excellent job communicating with me every step of the way. He took the time to listen to my concerns, address them professionally, and made sure all corrective steps were taken to get my truck repaired properly. His customer service and attention to detail really stood out. Overall, I highly recommend Caliber Collision, and I especially recommend working with Jose Aguilera if you want great communication and quality service.

Customer Service

I recently had body work done on my truck at Caliber Collision, and I couldn’t be more satisfied with the results. They delivered my truck looking brand new. The quality of the body work was outstanding, and all associated parts were properly replaced and repaired. The timeline they gave me was realistic, and they kept everything moving smoothly throughout the process. Jose Aguilera was the service advisor I worked with, and he did an excellent job communicating with me every step of the way. He took the time to listen to my concerns, address them professionally, and made sure all corrective steps were taken to get my truck repaired properly. His customer service and attention to detail really stood out. Overall, I highly recommend Caliber Collision, and I especially recommend working with Jose Aguilera if you want great communication and quality service.

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Love Jose! Great work

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Returned Clean

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Very good service with timely completion

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My Experience

Smooth experience, happy the car was done before the estimated date, job well done!

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This repair shop has amazing customer service and is extremely professional.

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Jose consistently maintained clear, step-by-step communication throughout the process and was always prompt in returning my calls and addressing any questions or concerns I had.

Customer Service

Not only was Jose exceptional as my main point of contact, but the front desk staff was equally warm, personable, and professional throughout the entire experience.

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Caliber went above and beyond to repair my car! They were so respectful and helped more than I could imagine. It was also a very quick repair. 10/10 recommend

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Incredible staff! Everyone was so nice and helpful

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Very professional staff

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Everyone I had an interaction with was very professional and interjected about the situation with my car repair.

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