Caliber - Vancouver - Mill Plain
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
I was very impressed with the customer service and the ease of getting a rental for the duration of my repair. The manager explained all the repairs at pick up and the car looked so good!! I feel like the interior may have also been spot cleaned which was an added bonus. I received text updates frequently. Everyone at my work recommended Caliber and now I see why. Thank you for making a hard situation much easier. You all are appreciated!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The people I had the pleasure of working with gave me updates all the time. I was constantly told of any delays in cost as well as any updates if things were done early. Everything was very transparent bumper looks great too. Very professional and everything was done early. I will recommend you to family and friends. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Your team was fantastic! Everyone I dealt with were very professional. They even answered my dumb questions with utter patience. I will mention you to family friends and as many acquaintances as I can. I will use you again if needed. Thanks for all of you help.
Customer Service - 5.0/5.0 -
Your team was fantastic! Everyone I dealt with were very professional. They even answered my dumb questions with utter patience. I will mention you to family friends and as many acquaintances as I can. I will use you again if needed. Thanks for all of you help.
My Experience - 5.0/5.0 -
The staff was friendly and professional and Ashley and Will kept me informed, explaining the process thoroughly. The repair was great the turnaround time was quicker than I expected,. Thank you so much !
Likely to Recommend - 5.0/5.0 -
Already have to a co-worker, and he is already scheduled with them.
Repair Quality - 5.0/5.0 -
Caliber Collision was GREAT ! Liberty / Safeco Insurance SUCKS. They will fight you the entire way. Do not buy into them.
Customer Service - 5.0/5.0 -
Caliber Collision was GREAT ! Liberty Insurance/ Safeco on the other hand SUCKS. They fight you every step of the way. Do
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Start to finish the attention to detail, communication, and customer service was top tier. As a sales rep, I learned a few things from your team that is making me better at helping my customers.
Customer Service - 5.0/5.0 -
Start to finish the attention to detail, communication, and customer service was top tier. As a sales rep, I learned a few things from your team that is making me better at helping my customers.
Returned Clean
My Experience - 5.0/5.0 -
I appreciate how Ciber Collision did not release the car until they were 100% satisfied that it was ready to go.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Ebelin was really nice and kept me informed of where my Yukon was in the process. It was a great experience. I would definitely recommend Caliber Collision to my friends. They did an amazing job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0 -
They did a nice job. But I have a rattle in the dash, that I did not have before.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0 -
Missing floor mate and license plate cover
Customer Service - 3.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
A job well done. Great people to work with.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Experience at caliber collision could not have gone better. Will was very thorough and professional. Process was seamless. I could not have asked for a better or more courteous experience. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional and courteous establishment. Made everything easy.
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
There was a lack of communication. At times I was missled on the completion of the work. Last minute notification caused me inconvenience that was unnecessary. Probably won't use Caliber Collision in the future if I need body work done. Not that the quality of work was lacking but the patronizing me about the communication.
Likely to Recommend - 3.5/5.0 -
Recommend with caution
Repair Quality - 5.0/5.0
Customer Service - 3.0/5.0 -
Lack of good communication!
Likely to Recommend - 4.0/5.0 -
Don't do much recommending.
Repair Quality - 5.0/5.0 -
Thanks! So far, everything looks great.
Customer Service - 5.0/5.0 -
Service was great.
My Experience - 5.0/5.0 -
Caliber Collision was great! Fast and very communicative thru the while process. Very professional and hassle free. Pushed to get things done right and awesome customer service!
Likely to Recommend - 5.0/5.0 -
Definitely
Repair Quality - 5.0/5.0 -
Great service, Great communication, Great staff, and Quality work all done in a Great amount of time. Definitely the best.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
A tech left the passenger window open slightly and the seat was pretty wet. They attempted to extract the water, but it was still pretty wet.