Caliber - Vancouver - Mill Plain
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 1.5/5.0
Repair Quality - 1.5/5.0 -
Please refer to previous comment.
Customer Service - 1.5/5.0 -
The car was handed back to me with “overspray” and damage still located in the areas impacted by the collision. I had to take my car back in to be fixed. I got it back after it was dark, and it was raining. I noticed today that there is still damage in the area that was supposed to have been fixed when I brought it in the second time.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They kept me updated and even finished early, saving me an extra day of rental fees. When I got my car back it was clean inside and out.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent service and repairs
Likely to Recommend - 5.0/5.0 -
Absolutely will recommend
Repair Quality - 5.0/5.0 -
Good work, on time, excellent customer service
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Communicated nicely and everyone was very polite and helpful throughout the whole process.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I appreciate the constant communication through text. Everyone in the office was extremely friendly and helpful. My car looks amazing, god as new.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The car looks fantastic!
Customer Service - 5.0/5.0 -
Everyone very friendly and helpful.
My Experience - 5.0/5.0 -
Would recommend your team to anyone.. thanks 😊
My Experience - 5.0/5.0 -
Ashly was very pleasant and helpful from the beginning- I was informed during the entire process with timely and relevant communications. My vehicle looks brand new! Thank you!
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thanks Caliber! Excellent & kind service from all of your team, from making appointments to getting the estimate (Ashely is amazing) and having the work done. Love the text updates and my car looks new again!
My Experience - 5.0/5.0 -
Service And repair was excellent and personal great job including enterprise car ordering deliveries I will recommend your work thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent repair job coordinating route rental car very professional I would recommend to other people
Customer Service - 5.0/5.0 -
Marine professional I would recommend do you have a
Likely to Recommend - 2.0/5.0
Repair Quality - 1.0/5.0 -
My repairs are not completed yet
Customer Service - 2.0/5.0
My Experience - 0.0/5.0 -
Taillights don’t work. Paint is bad, redoing paint, and fender flares getting repainted.
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Painted and clear coated over tape on bed, paint on fender flares was scratched, wiring and airlines no reconnected so airbags and taillights did not work.
Customer Service - 3.5/5.0
My Experience - 5.0/5.0 -
Ashley Gwyn is so awesome. She was so friendly, smart and helpful. I was also very pleased that my Jeep was done sooner than expected. The staff was great, too. They took care of everything I asked for. The only thing that could have made this better would to have been greeted by reception immediately with a smile followed by the words, "Hi! I'm (insert name). What's your name?" Followed by, "Great! We've been waiting for you. Have a seat. Ashley will be out in just a minute." I was greeted with a smile but was left to make the first move. I am still very pleased with the level of service I received. On a scale of 1 took, 10 being the best, I rate you: Reception: 9.5 Ashly: 10 Dude who dropped me off: 10 Quality of work: 10 Thank you for everything. I will definitely recommend Caliber Collision to anyone in need.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Final bill was $258 over estimate and later than hoped for. I don't know what happened but not good.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Ashly was great with communication and handling of my car claim. This was an easy process and I appreciate how stress-free it was.
Likely to Recommend - 5.0/5.0 -
I was very happy with how my repair process went and the customer service.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The customer service was excellent.