Caliber - Vancouver - Mill Plain
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
From start to finish it was such a great process. Thank you all for the great service. Such nice people and I appreciate it very much!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
From start to finish the CS was top notch
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
They did a good job
Customer Service - 4.0/5.0 -
In my first vehicle, thing’s went smoothly. For the second vehicle, it took much longer than expected. We were kept aware that pick up date kept changing but really did not know the cause of delay. Also for the first vehicle they did some touch up, which was great.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great service and very quick responses and updates!
Likely to Recommend - 2.0/5.0 -
If any recommendation, it would be for a different Caliber location. P.S. The manager justified and explained away the poor customer service by saying his employee "has her bad days."
Repair Quality - 3.5/5.0 -
the physical work appears excellent. The customer service was abysmal .. rude, abrupt treatment from the appraiser/adjuster, to being told the car was ready for pickup on Friday and finding on arriving Monday mid-morning that it wasn't ready .. whoa, who's gonna drive there twice .. and suppose I needed it on Friday? Terrible, totally unacceptable.
Customer Service - 0.5/5.0 -
the physical work appears excellent. The customer service was abysmal .. rude, abrupt treatment from the appraiser/adjuster, to being told the car was ready for pickup on Friday and finding on arriving Monday mid-morning that it wasn't ready .. whoa, who's gonna drive their twice .. and suppose I needed it on Friday? Terrible, totally unacceptable.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
The staff was very helpful and friendly. Very professional manner. I liked the updates.
Likely to Recommend - 5.0/5.0 -
No doubt that I would refer
Repair Quality - 5.0/5.0 -
Everything done promptly and professionally. Great staff.
Customer Service - 5.0/5.0 -
Always kept informed on progress of repairs.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
10 +
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
That’s why I keep coming back 👍🏻
My Experience - 5.0/5.0 -
Definitely a quick process and was able to get my vehicle in and out within 3 day’s very thankful for them At caliber collision
My Experience - 5.0/5.0 -
Great communication from Christy and Ashley. Text message updates were helpful in scheduling pick up and progress.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was great! I especially love the daily updates on my car
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thankful for the professional service and quality work!