Caliber - Vancouver - Orchards
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Fantastic customer service, fair pricing and beautiful repair!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I appreciated the updates from start to finish. Everyone was very helpful and nice. My car was completed faster than the original estimated time frame.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Leon was amazing. Excellent communication from start to finish.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The quality of repair and customer service absolutely exceeded all of my expectations.
Customer Service - 5.0/5.0 -
Leo did an outstanding job keeping me up to date on repairs. Excellent communication and professionalism.
My Experience - 5.0/5.0 -
David was beyond wonderful and really is such a great ambassador for your company. He is knowledgeable at an expert level but also understands and empathizes with stressed customers who just want to get their cars back in tip top shape. His professionalism and courtesy are of the highest levels. Should I ever need body work again, I am coming back to work with David!
Likely to Recommend - 5.0/5.0 -
Not a single complaint - best customer service and workmanship ever!
Repair Quality - 5.0/5.0 -
David was a top notch professional and the consummate customer service advocate. He is extremely knowledgeable and maintains excellent communication with his clients. I cannot say enough about how wonderful it was to work with David and my Audi was showroom beautiful when I picked it up!
Customer Service - 5.0/5.0 -
See former comment -David is the most wonderful advocate for customer service and a credit to your organization. He is simply the best!
My Experience - 5.0/5.0 -
Dave and all the staff were great. The repair was done in a week- faster than we were originally told. They also worked with us regarding additional non Insurance repair. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everything went great, staff were very helpful, especially David, the repair work was done sooner than expected, they worked with us on some non insurance repairs too. Very satisfied.
My Experience - 5.0/5.0 -
It's only been one day but it's still beautiful. You did an amazing job making my truck look brand new again ❣️
My Experience - 0.0/5.0 -
Truck squeaks and is making odd noises after leaving the shop
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 1.0/5.0
Repair Quality - 2.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The entire team was outstanding! David kept me informed throughout the entire repair process with consistent, clear communication, which I truly appreciated. The complimentary rideshare service while my vehicle was being repaired was incredibly convenient and made the experience much less stressful. From start to finish, the process was smooth, professional, and customer-focused. Overall, I had an excellent experience with Caliber and would highly recommend your services to others.
My Experience - 5.0/5.0 -
Well done; very professional. Communication was good.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Baylee was super knowledgeable, helpful, and did a great job! My car looks fantastic and was finished quicker than I anticipated which was a wonderful surprise! Thank you!
Likely to Recommend - 5.0/5.0 -
Wonderful experience!
Repair Quality - 5.0/5.0 -
Everyone did a great job on the car and was super professional during all interactions. Thank you!!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I was kept well-informed throughout the repair process and am beyond satisfied with the results.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
So I’m sure you deal with people having to use rental vehicles while you are working on theirs. One thing you should start asking is whether they have filled their rental tank before leaving it with you. People are excited to get their vehicle back and rush over to pick it up, like I did. However, not filling the tank cost me $9.10/gallon for a total of $47. Had it been asked of me I would definitely gone and filled it up before dropping it off.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The vehicle looks the same as when I brought it in.
Customer Service - 5.0/5.0 -
The service was great. Communication was good. One issue I just noticed days after picking it up is that they turned off my auto headlights but not turn them back on. I do not usually drive my work vehicle at night so it wasn’t until last night that I realized they were off after I was already on the freeway. It was a very dangerous situation and had anything happened it would have been because of not being seen at night. I would hope this is something that gets changed soon to avoid potential accidents in the future.