Caliber - Waco - Bagby Ave
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Shannon was so amazing from start to finish. She reached out promptly to start the process for our claim and took care of my husband when he dropped off and picked up. I would absolutely recommend her and the Bagby Location staff
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I worked with Mark during the process. He was very communicative from day 1 and the rest of the time. I am happy with the work and process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work.
Customer Service - 4.5/5.0 -
Everything looks good. I am pleased with the workmanship and turnaround time. I will gladly recommend Caliber to friends and relatives.
My Experience - 5.0/5.0 -
Staff was courteous, quick, and thorough! The repair was corrected like factory condition and completed almost a week sooner than the original estimate. Kudos to the Caliber Collision team! Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Brandon kept in communication with me through the entire time my vehicle was being repaired.
My Experience - 5.0/5.0 -
Great customer service!
My Experience - 5.0/5.0 -
Cooper was excellent! They kept us informed about status of vehicle. Would definitely use this place again!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great experience with this company!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Just picked up and something is rattling in the door that was replaced. Will bring back
My Experience - 5.0/5.0 -
Cooper extended the greatest customer service I have experienced from any dealership EVER!!! He was knowledgeable, considerate, and definitely went ‘above and beyond’ to give me a VERY satisfactory Repair. I thank him very much.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Excellent customer service!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Amazing service department was great knowing where you were at all times right up to the finish. Shannon was awesome great crew! Pray I don’t have to use you again however I WOULD.
Likely to Recommend - 5.0/5.0 -
Great job
Repair Quality - 5.0/5.0 -
I have a sign says Alarm system needs service
Customer Service - 5.0/5.0 -
It says my alarm system needs serviced never saw that before
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The two ladies that helped us when we first arrived were awesome to work with, and the work that was completed exceeded expectations.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Cooper and the team at Caliber worked with us to get the vehicle scheduled at a time that worked with our schedule and it was completed almost a week early.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job! Quick and efficient process. Cooper was able to get us scheduled at a time that worked well with our timeframe and it was done almost a week earlier than anticipated.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
It was a great feeling to get my car repaired faster than they thought. The repair looks great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great communication, in and out with no problems
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very satisfied.. Azriel was fast and his work was exceptional 👏
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I had a great experience with Caliber Collision from start to finish. They kept me informed throughout the entire process, which really gave me peace of mind while my car was being repaired. A special thank you to Shannon—she was extremely professional, helpful, and made sure everything went smoothly. Her communication and customer service truly stood out. On top of that, they did an amazing job on my car repairs—it looks just as good as new! I highly recommend Caliber Collision to anyone needing quality work and excellent service.