Caliber - Waco - LaSalle Ave
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
The only reason for an 8 is communication. I would have liked to have an update weekly on progress. All other areas, price, quality of work, knowledgeable friendly staff I give a solid 10.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Door lock isn’t calibrated with the car and car tire has a weird scratch on it.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 5.0/5.0 -
They did a good job
Customer Service - 3.0/5.0 -
Many delays, several missed deadlines.
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My vehicle looks brand new. I can not tell where the damage was. I would recommend Caliber Collision to someone looking for body damage repair. Everyone in the office was friendly and helpful.
Customer Service - 5.0/5.0 -
Everyone was friendly and helpful. I especially appreciated Jayson. I was having a rough day and he was so calm and patient.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Right tail light lens has small scratches and was not replaced.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service, I was kept updates with the progress on my vehicle weekly. My vehicle was returned to me in perfect condition.
Customer Service - 5.0/5.0 -
Great service, I was kept updates with the progress on my vehicle weekly. My vehicle was returned to me in perfect condition.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Good overall experience
Repair Quality - 5.0/5.0 -
Good communication through texts and email. Vehicle was finished on schedule and the work was done well !!!
Customer Service - 5.0/5.0 -
The people working here on LaSalle are awesome !!!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Persons at caliber were very helpful and answered questions
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The man that talk to me about the repairs before hand and afterwards was very informative and welcoming. I appreciated having him be the person that handled my vehicle and interacted with me.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Hopefully I don't need to refer friends or family for repair work, but if I did, I would not hesitate to refer them to Caliber.
Repair Quality - 5.0/5.0 -
The car was repaired as needed in the time frame stated by Caliber.
Customer Service - 5.0/5.0 -
Each time I contacted Caliber, help was given in a professional, courteous manner.
Returned Clean
My Experience - 5.0/5.0 -
My wife and I are very happy with the service, and the help she received from Caliber, Thanks so much for the everything.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work
Customer Service - 5.0/5.0 -
The work was good, and they kept us informed about their progress on the car till it was done.
Likely to Recommend - 5.0/5.0 -
I recommend their service based on their treatment, communication, and work.
Repair Quality - 5.0/5.0 -
Caliber Collision in Waco did a great job with the repair of my door and exterior repairs of my car.
Customer Service - 5.0/5.0 -
The folks with Caliber Collision here in Waco were awesome to work with. They communicated very well. They did a great job repairing my car. I highly recommend their service.