Caliber - Waco - LaSalle Ave
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 0.5/5.0 -
I would never recommend caliber to anyone!
Repair Quality - 0.5/5.0 -
By far, the worst experience I have ever had. Communication is poor. They told me my car was ready. Went to go pick it up and the back hatch was still not fixed. Ended up having to take it to Ford and they had to make additional adjustments on the back hatch. Will never bring my car back to caliber again!
Customer Service - 0.5/5.0 -
It was terrible across the board. When someone said they would call you back they wouldn’t. Communication was terrible..
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.0/5.0
Kept me Informed?
Yes
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
Excellent team, excellent work. I couldn’t be more with how the whole process went! Super friendly but also efficient. I was expecting to get my car back late november but I’m sitting in it on the 6th. Amazing job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
As part of the repairs, one of the cars headlights was replaced. It is a 13 year old car. It would’ve been nice if someone from Caliber would’ve called and given us the option to pay out of pocket to replace the other headlight. Once we saw the difference, we called and requested the 2nd headlight be replaced at our expense. It just would’ve been a nice gesture so we didn’t have to bring the car back up there without having a rental. ,
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 2.5/5.0
My Experience - 5.0/5.0 -
Great communication throughout the process. She seems to be happy with the results although I haven't seen him myself I'm sure you did a great job!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Bob K. handled everything perfectly.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Well i just picked my car up today. It appears to operate fine. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 3.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They were very professional informative and extremely comfortable to work with.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did an amazing job
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
This process was effortless. Communication was great. The repair was finished a weeks early. No complaints.