Caliber - Waco - South

4.8 (1,295reviews)
97%
1401 West Loop 340,  Waco,  TX  76712

In operation 29 years, 3 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,295)

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Quick turn around with a great final product. Very informative and kind staff

Customer Service

My Experience

This place is awesome! Good people doing good work. Highly recommend!

Likely to Recommend

Repair Quality

Fixed right

Customer Service

Awesome people!

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Was completely satisfied. Everyone was on point in doing their job.They stayed with us until the end

My Experience

I would definitely refer friends family to go repair car at caliber collision!!! Jordan was great with his comunica with my car repair. The staff was also very welcoming!!! Great experience!!’

Likely to Recommend

Most definitely will recommend!!!!

Repair Quality

Jordan was amazing!!! My car was taken care of faster than I anticipated. The staff were all very attentive. I would definitely recommend caliber collision!!!

Customer Service

They were all awesome!!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Read my issues in previous comments and there you go. This is my second time here where as my issues from the first time were not documented to my knowledge however now that I have issues with my second car it has raised many concerns on my current and previous visit.

Repair Quality

Since I’ve had my car back there has been mysterious issues coming up. First my tires were over inflated and secondly my battery has been constantly giving me issues and now my battery issues has escalated in giving me “engine malfunction power reduced “ messages now. My car has never gave me issues and the week that I got it back from caliber collision it has shown issue after issue. It’s very odd since my car was only in for cosmetic work and not mechanical. The mechanic manager and I spoke on all of this and during our conversation, as odd as it was, he made me feel belittling and telling me it was only in for cosmetic repairs. Funny thing is now that I’ve communicated to Jordan several times he told me the following, well Mr now that I think of it I may had to jump your car off to get it in the shop. For one it seems like he never communicated to the shop manager and it’s odd that he didn’t ever mention this to me during the repair process or when I came to pick it up. With all of this in mind it makes me wonder why my Nissan Rogue had starter issues/cranking when it came out of this shop from having the hatch back repaired What is going on at Calibre collision?

Customer Service

Just because of the communication from the shop manager and making me feel dumb as I know my issues and car problems was a result of being in the care of Caliber Collision.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

I haf a wonderful experience dealing with one of Reps his name was Tom he explained everything I needed to know about the service I was to expect. I will gladly refer Caliber Collision to anyone who needs work on there car.

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Truck was completed early, which is a big plus, and the staff were very helpful, Thanks again

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Everything is being handled. Thankful for results.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

I was so impressed with how beautiful my car looks. I love how clean it is. It was amazing how much work you guys did to get it right. Thank you for everything!!