Caliber - Waco - South
In operation 29 years, 3 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Great communication
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Wasnt kept updated … bumper was here Monday got painted till Wednesday… advisor never check with me to check if bumper was in or painted …my truck was never washed and was made to sign before it was washed … still has buffing compound on it … I worked on it and basically gelt like my truck wasnt as important as other cars they wore pushing
Likely to Recommend - 4.5/5.0 -
I would recommend but needs a lot of improvement in the office
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0
My Experience - 5.0/5.0 -
Shannon was fantastic! She delivered exactly as promised.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent repair work, great service! Couldn’t be any happier
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
It looks good and sounds solid.
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0 -
I recommend this shop to anyone and tell them to ask for Jordan
Repair Quality - 5.0/5.0 -
Jordan was very professional and informative about my repairs and wait times with great updates about the process. I would recommend caliber to anyone looking for honest and good service.
Customer Service - 2.0/5.0 -
The receptionist was totally oblivious to my presence and didn’t welcome me in and when I was noticed I was greeted or ask how they could assist me.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
There was some misunderstanding as to how the insurance would cover the repairs which required some extra communication on our part. Other than that the customer service was very helpful and kind.
My Experience - 5.0/5.0 -
The Best ✨ 10 " 💯 percent , the ✨Best , Caliber COLLISION is the Best 💯 percent.
Likely to Recommend - 5.0/5.0 -
HEAVEN on EARTH.
Repair Quality - 5.0/5.0 -
HEAVEN on EARTH. 10
Customer Service - 5.0/5.0 -
10 , HEAVEN on EARTH.
My Experience - 5.0/5.0 -
The collaboration was great! The SUV looks good.
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
The back door and rear bumper ends (left and right) were adjusted previously due to previous damage. When the bumper was changed, the door is no longer aligned with the bumper ends. I will have to make adjustments.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The staff was very professional and kept me informed the entire time my car was being repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Repairs look great, excellent job was also kept well informed of progress of ongoing repairs. I am very happy with Caliber Collision and will recommend them to friends in the future.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I am very impressed with the service I received. I was very well taken care of as far as quality of work and attention to detail, as well as a very high level of customer service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The team took great care of me and made sure my car was taken care of, cleaned, and fully operational. I received excellent customer service, I am very impressed with my experience.
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0
My Experience - 5.0/5.0 -
Thomas was awesome! I was notified daily on the progress of my car repair. Thomas made a bad situation very comforting in know my car was being taken care of. Thank you for taking care of me and my car.
Likely to Recommend - 5.0/5.0 -
Great customer service.
Repair Quality - 5.0/5.0 -
Thomas was excellent explaining to me what all was done to my vehicle.
Customer Service - 5.0/5.0 -
Thomas was awesome, he continued to give me updates through text about my car and when it was expected to be done. It was delivered on time.
My Experience - 5.0/5.0 -
Excellent work and kept me informed of progress. Couldn’t ask any more!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Really appreciate the friendly and attentive service that Tom provided. He explained the process being done to my car very thoroughly and the repair looked flawless. Thanks!