Caliber - Waco - South

4.8 (1,293reviews)
96%
1401 West Loop 340,  Waco,  TX  76712

In operation 29 years, 3 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,293)

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Great customer service

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My Experience

Jordan was top notch from start to finish. He handled everything with professionalism and made sure the repair product was excellent!

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Excellent customer service all the way around!!

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Everything was easy!! Check in and out was smooth!!

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No I would not

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It look nice I like it it just took to long to get the part for trunk and gas cap it took to long it took 3 month to finish the civic witch was to long jordan service person help alot but will not go back

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Jordan help alot he did Good. He let me now how they were doing on civic

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I appreciate the communication that you provided, always letting me know the status of the repairs.

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Customer Service was top notch with communication and professionalism.

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Communication was great. I was always up to date on the progress of my vehicle. Jordan did an outstanding job.

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Already have

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My experience with Caliber Collision was handled in a very professional manner, but just as importantly in a caring manner. I spoke with Ms. Tate, and she took her time to walk me through the process of repairing my vehicle after an accident. It was the first time I have had to deal with a collision repair company, and she went through every step in the process that I needed to take and what I could expect CC to take care of for me. Jordan Mough was the employee who stayed on top of every step of the repair process. During the nearly 3 week CC had my car, Mr. Mough called me every couple of days to report the progress of the repair work. The friendliness, courtesy, and concern shown me during unpleasant circumstances, was amazing. I am recommending the Caliber Collision located at 1401 West Loop 340 in Waco, TX to everyone. Excellent service!

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My Experience

I was very satisfied with the work. I was expecting more updates when the work started, but after going to the paint shop, updates came regularly. The estimator was friendly and knowledgeable, and explained in detail how the work was done.

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