Caliber - Waco - South
In operation 29 years, 3 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I really think this location was wonderful.
Repair Quality - 5.0/5.0 -
Excellent communication. Hope the paint has no issues in the future.
Customer Service - 5.0/5.0 -
Texting communication was wonderful
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 3.0/5.0 -
Overall, I would say I had a pretty good experience and I appreciate the support during a difficult time, but the technician discovered a previous accident I hadn't been informed of prior to buying my vehicle a month before. He claimed he would assist me by sending me diagnostic reports to help prove it to the dealership, but after multiple promises to send them by end of day, I have received nothing. Also, a piece of my door handle fell off immediately upon getting home and the replacement part has yet to be ordered. I have not been able to get a contact back.
Customer Service - 2.5/5.0 -
Overall, I would say I had a pretty good experience and I appreciate the support during a difficult time, but the technician discovered a previous accident I hadn't been informed of prior to buying my vehicle a month before. He claimed he would assist me by sending me diagnostic reports to help prove it to the dealership, but after multiple promises to send them by end of day, I have received nothing. Also, a piece of my door handle fell off immediately upon getting home and the replacement part has yet to be ordered.
My Experience - 5.0/5.0 -
I had an absolutely fantastic experience with Caliber Collision! From start to finish, the entire team was incredibly helpful, professional, and easy to work with. What stood out the most to me was their honesty and the pride they clearly take in doing the job the right way—not just the fast way. They kept me informed throughout the process and made everything feel smooth and stress-free. It’s rare to find a company that combines skill, integrity, and great customer service so well, but they truly delivered on all fronts. Hopefully I won’t need collision repair again anytime soon, but if I do, there’s no question—I’ll be coming right back to Caliber Collision. Highly recommend!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Jordan was a great help from check in to pick up. He made sure that I stayed updated on the status of my repair, which helped ease any anxiety I had.
Customer Service - 5.0/5.0 -
I can't remember her name, but the woman at the front desk was also very helpful. She ensured that Enterprise was notified that I was there so they could come pick me up and handled my drop off of the rental when my car was finished.
My Experience - 5.0/5.0 -
Everyone treated me professionally and answered all my questions. The repairs were done quickly and I was updated throughout the process. They gave me a ride to pick up my rental once I dropped off my vehicle. My car came back cleaner than when I left it.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
So glad I took my car here to be fixed. Everyone was helpful and friendly. The communication was excellent the whole time!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They did a wonderful job and finished early.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent communication throughout entire process
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Best Auto repair experience I’ve ever had
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job
Customer Service - 5.0/5.0 -
Great job
My Experience - 5.0/5.0 -
They were great about keeping us updated and easy flow/ transactions with the insurance stuff.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you for your hard work and generosity. I want to thank you for doing an excellent job repairing my passenger’s back end in a reasonable amount of time. I love that you kept me updated. Thank you! LaCreda Love
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Jordan was great. Very responsive and followed up with updates.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were absolutely amazing!