Caliber - Waco - South
In operation 29 years, 3 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Everyone was very professional. Jordan was the person that handled my vehicle. He kept me in the loop throughout the whole process, and the lady at the front desk was very helpful as well.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great Customer Service
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Amazing experience.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Jordan was amazing as well as everyone there.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
You guys are the real deal. Very satisfied with the outcome. Jordan and Tom and the rest of the staff were incredible. Progress reports were a plus. Keep up the great work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I couldn’t be more happy about how we were treated, the communication and most of all, the ultimate outcome of the repairs. Keep doing what you’re doing!
Customer Service - 5.0/5.0 -
Very pleasant experience. My truck looks great. Overall communication was perfect and repairs took less time than anticipated. Shout out to Jordan and Tom. Y’all could use a larger customer parking lot and easier access.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Extremely good work and extremely professional service.
Customer Service - 5.0/5.0 -
Excellent
My Experience - 5.0/5.0 -
Actually it’s a little early to have a survey like this. I have barely had a chance to drive my truck so I wouldn’t know if it’s OK or not. The technicians involved in repairing my truck were great. Very concerned and precise with the work they were doing. Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was so kind and professional, I also thought it was great that I was able to get updates via texts and phone calls!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Vehicle looks good....
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Fast service after the recent icy weather
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Excellent customer service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My experience was fantastic! From the moment I walked in, the receptionist at the front desk was incredibly polite and welcoming, clearly explaining the steps that needed to be taken. I was introduced to my technician Jordan, who was very friendly and professional. He walked me through every step of the repairs on my vehicle. Thank you so much! Incredible team!
My Experience - 5.0/5.0 -
Tom did a great job of getting me in and started and explaining the process. He was really good about keeping me informed, which made it easy to manage my expectations, especially in understanding how the ice event we had affects the process. He was a real advocate for me in assuring that my new (2025) car would still feel “new” after I got it back. He was also good about summarizing things for me when I picked it up. In my own practice, I understand managing expectations and keeping clients informed. Tom understands that as well. I am very pleased with my experience. George