Caliber - Waldorf - Kaine Pl

4.9 (790reviews)
98%
12415 Kaine Pl,  Waldorf,  MD  20601

In operation 29 years, 5 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (790)

My Experience

You ladies and gentlemen are the absolute best. The customer service/experience and workmanship is unparalleled.

My Experience

Excellent team, excellent experience! Couldn’t be happier!

Likely to Recommend

Absolutely will!

Repair Quality

Great team

Customer Service

Again, great people

Returned Clean

My Experience

Jennette and the entire staff had excellent customer service, very friendly & ensured everything was in place for me. The entire process was smooth. My car was completed earlier than the estimated time. And the lifetime guarantee (as long as I have the car) on the repairs is unbeatable.

Likely to Recommend

Repair Quality

There was a small hiccup with the door repair but my representative & the mechanic rectified the situation immediately

Customer Service

The staff was very friendly, customer focused and ensured the process was smooth

My Experience

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Customer Service

In the end I am completely satisfied with Calibur. However, for awhile I was very nervous and upset because they didn’t appear to have experience with working on Honda Prologues which is a fully electric SUV. A lot of the questions they asked me about charging the vehicle, etc was very telling that they were unfamiliar with the vehicle. I was very alarmed when my repair representative called me from the charging station and I had to provide step by step instructions on how to charge the vehicle while she had strangers the station who were there charging their Telsas assisting her with trying to charge my vehicle. This was very unprofessional and upsetting to me. It’s a tremendous relief to m that nothing went wrong because I was extremely concerned and worried. That is the only negative thing that they need to correct going forward. Everything else was great.

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My Experience

Great

Likely to Recommend

Repair Quality

Job Well Done

Customer Service

They were very professional and kind.

Returned Clean

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My Experience

We want to thank you and team for taking care of our vehicle. Joyce is the face of your company and her personality and professionalism should NOT go unnoticed. We want to thank Jennet, as our service provider for also working with the her team to expedite the repairs to get completed and return our vehicle as scheduled. We’ll be stopping by to contribute to the can food drive as well. Take care and staysafe.

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Repair Quality

It looks like the deer never hit my door

Customer Service

The customer service was wonderful, were very informative and helpful every step of the way with any questions I had and info that was greatly needed

My Experience

very good customer service,car was repaired quickly and correctly

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Returned Clean

My Experience

Exceptional quality of work and more importantly, the best customer service of any automotive repair facility. They are my trustee partner for all my car repairs.

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