Caliber - Waldorf

4.7 (4,109reviews)
96%
12105 Farrar Pl,  Waldorf,  MD  20601

In operation 29 years, 8 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (4,109)

Likely to Recommend

Repair Quality

I have bought many cars to caliber together fixed this time was the absolute worse. My whole left side doors had to be fixed, I pick up the car my son was not able to get out the back seat had to take the car van so they can fix that. Now I’m noticing something is wrong with my lock button on either door everything was working properly before

Customer Service

My repair date kept getting pushed back. I was told they was waiting on one part then the part and it was broken then they had to reorder I was told it would be there on that Wednesday meanwhile on the portal they changed my completion date to Friday when I was told Thursday my car be ready. Thursday came I didn’t hear from anybody. Friday came at 4:30pm I got a call to pick up my car it’s ready. Are u kidding me I need more than an hour to plan for someone take me drop my te two off & then take me to get my car.

Returned Clean

My Experience

Excellent service as always.

Likely to Recommend

Repair Quality

My car looks great! Caliber did a great job! Top of the line

Customer Service

My Experience

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Repair Quality

Customer Service

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Repair Quality

Customer Service

My Experience

My Experience

Thomas, the person who helped me beginning to end, was phenomenal. Talks to you like you're his buddy, walks you through the damages and expected repairs, clearly knows what he's talking about, kept me well informed the whole time.

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Repair Quality

Customer Service

Thomas was amazing!!

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Repair Quality

Customer Service

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Repair Quality

The service was excellent

Customer Service

Excellent

Returned Clean

My Experience

There was a guy at the front desk he was not the friendliest person. Once I said something he apologized.

Likely to Recommend

Repair Quality

Great

Customer Service

The work was done nicely and the communication was great.

My Experience

I really appreciated how Thomas handled the repair of my car. He made sure I was kept apprised of the process occurring all with a very pleasing personality. He's truly an asset to the company and I definitely will continue to use Caliber for future repairs.

Likely to Recommend

Repair Quality

Service A+

Customer Service

Returned Clean

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Repair Quality

Julie and Katrina were great! They need a RAISE!!!

Customer Service

Returned Clean

My Experience

Job well done. Received daily updates on repair status. Thanks!

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Repair Quality

Customer Service

My Experience

Well done and great customer service

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Repair Quality

Completely satisfied

Customer Service

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Repair Quality

The repairs to the body were perfect however, all 4 of my tires had low pressure why wasn't there air put in the tires if someone started the vehicle and saw that. My only issue.

Customer Service

Returned Clean

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Repair Quality

Great service, thank you.

Customer Service

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My Experience

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean